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Account Manager
Normet Group. Develop a market area business plan and sales strategy with the Sales Director, North America .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing market area business plans and sales strategies while effectively managing customer relationships across all organizational levels. Proficient in analyzing market conditions and utilizing competitive sales techniques to penetrate new markets and drive sales growth.
Highest-signal resume keywords
Account Management ExperienceSolutions Approach SellingMarket Analysis SkillsCustomer Relationship DevelopmentCompetitive Sales Techniques
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Strategy DevelopmentMarket AnalysisCustomer Account DevelopmentProposal CreationRecord Maintenance
Soft Skills
Relationship BuildingCommunication SkillsFeedback Gathering
Tools & Technologies
Customer Database Management
Industry Keywords
Normet ProductsValue-Added SellingMarket ConditionsProduct UpdatesService Offerings
About the role
Key responsibilities & impact- Develop a market area business plan and sales strategy with the Sales Director, North America
- Analyze markets, customers, competition, trends, challenges, and product developments to identify sales and new product opportunities
- Develop and initiate plans for penetrating new markets
- Build and maintain relationships with assigned existing accounts
- Develop new customer accounts and relationships with staff at all levels
- Cultivate relationships with executive decision makers in key accounts
- Use company-generated leads to expand the customer base and penetrate new markets
- Develop sales potential within the assigned territory through competitive sales techniques and product/service knowledge
- Coordinate with the Sales Director on customer price levels and discounts
- Maintain a customer database including key contacts and mine, project, maintenance, and engineering personnel
- Promote and sell training opportunities
- Develop Account Plans, identify suitable Normet products, define account management processes, and track performance
- Visit assigned key customers periodically to observe operations and gather feedback on Normet EQ, GCCT, X-Rock, and Service performance
- Provide customer feedback, needs, suggestions, and complaints to appropriate managers and Sales or Service Coordinators
- Create customized proposals for customer requirements
- Maintain accurate records of quotations, sales, and account activity
- Stay updated on market conditions, product updates, service offerings, and innovative technologies
- Represent Normet at trade association meetings
- Adhere to company policies, procedures, and business ethic codes
- Perform other related duties assigned by managers
Requirements
What you’ll need- Thorough understanding of solutions approach and value-added selling practices
- Account management experience/knowledge
- Knowledge of Normet’s products and services
- Understanding of competitors’ strengths and weaknesses
- Knowledge of market conditions, product updates, service offerings, and innovative technologies
- Ability to develop market area business plans and sales strategies
- Ability to analyze markets, customers, competition, trends, challenges, and product developments
- Ability to develop and maintain customer relationships at all organizational levels
- Ability to develop new customer accounts and penetrate new markets
- Ability to use competitive sales techniques
- Ability to coordinate pricing and discounting with the Sales Director
- Ability to maintain accurate customer, quotation, sales, and activity records
- Ability to create customized customer proposals
- Ability to represent the company professionally at trade association meetings
- Must adhere to company policies, procedures, and business ethic codes
Benefits
Comp & perks- Talent development and professional growth opportunities
- Opportunity to work for a global technology company operating in over 30 countries
- Opportunity to work with innovative mining, tunnelling, and construction solutions