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Quality Supervisor
Norsk Hydro. Manage daily functions of the on-site mechanical and/or chemical testing laboratory, including labor deployment and overtime .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing laboratory operations, ensuring compliance with industry standards, and maintaining laboratory equipment. Proficient in training and developing technicians while driving quality assurance and corrective actions.
Highest-signal resume keywords
Laboratory ManagementQuality AssuranceISO 9001 ExperienceCertified Quality EngineerQTS Laboratory Information Management System
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Tensile TestingChemical TestingMetrologyData IntegrityProcess AuditsPreventive MaintenanceCalibrationAnalytical AptitudeProgram ManagementQuality Processes
Soft Skills
Team CollaborationIndependent WorkCoachingCommunicationProblem-Solving
Tools & Technologies
Zwick Laboratory HardwareQTS Laboratory Information Management System
Certifications & Qualifications
Certified Quality EngineerCertified Quality Technician
Industry Keywords
Manufacturing Quality ProgramAutomotive Customer RequirementsCompliance StandardsLaboratory Equipment MaintenanceCustomer Quality Checks
Tech Stack
Tools & technologiesReact
About the role
Key responsibilities & impact- Manage daily functions of the on-site mechanical and/or chemical testing laboratory, including labor deployment and overtime
- Ensure accurate reporting of laboratory KPIs according to BA standards
- Auto-sign laboratory certifications and ensure processes are compliant and results are accurate against customer or industry specifications
- Ensure laboratory equipment is maintained according to preventive maintenance procedures, including calibration and cleaning
- Coordinate external resources supporting laboratory equipment maintenance
- Become the subject matter expert on tensile testing and other laboratory processes
- Address issues raised by laboratory technicians and escalate for higher-level input when needed
- Work with Pre-Review and customer service to interpret and document customer testing requirements
- Manage testing compliance
- Drive root-cause identification for testing failures and implement formal corrective actions
- Use QTS laboratory information management system with Zwick laboratory hardware
- Conduct daily process audits against compliance standards and react immediately
- Train and coach laboratory technicians on process flow, compliance, ethics, data integrity, and quality
- Support development of laboratory technicians
- Interpret applicable industry standards and ensure full compliance within the laboratory
- Serve as lead representative during customer visits and on-site customer quality checks
Requirements
What you’ll need- Three to five years work experience in a manufacturing based Quality program, preferably ISO 9001
- Bachelors Degree
- Certified Quality Engineer/Certified Quality Technician by the American Society of Quality (ASQ) preferred
- Mathematical and analytical aptitude
- Metrology training/experience
- Ability to work with a team and independently
- Experience with managing automotive customer requirements preferred
- Program Management experience preferred
- Comfortable as lead representative for customer visits to discuss quality concerns/issues, on-site customer quality checks, and making judgment calls on quality issues in plant and offsite
- Technical proficiency to understand the metallurgy of tensile or chemical testing
- Understanding of QTS laboratory information management system and its interface with Zwick laboratory hardware
- Ability to coach and train technicians on lab process flow, ethics, data integrity, compliance, and quality processes
- Understanding of applicable industry specifications and ability to deploy requirements at 100% compliance
- Knowledge of laboratory equipment maintenance, calibration, cleaning, and preventive maintenance procedures
Benefits
Comp & perks- Medical, Rx, Dental, Disability, Life Insurance, Flexible Spending Accounts
- Retirement Savings Plans with Company Match/Contributions
- Education Assistance
- Bonus Plan Eligibility
- Parental Leave
- Equal Opportunity Employer
- Job-related assessments reviewed alongside experience, qualifications, and interviews
- Application accommodations available through Hydro Recruiting