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SAP HR SuccessFactors Consultant
Norsk Hydro. Provide functional support and application management for SAP SuccessFactors and related HR solutions .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in SAP SuccessFactors and HR systems support, focusing on application management, data integrity, and process improvement. Proficient in stakeholder management and user acceptance testing within a global environment.
Highest-signal resume keywords
SAP SuccessFactors ExperienceHR Systems SupportIncident Management ToolsData Management and ReportingProcess Improvement Mindset
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SAP HCMApplication ManagementData ValidationUser Acceptance TestingChange ManagementHR Processes KnowledgeTesting and ReleasesService OptimizationRoot Cause AnalysisHR Technology Experience
Soft Skills
Analytical SkillsProblem-Solving SkillsStakeholder ManagementTeam-OrientedService Delivery Focus
Tools & Technologies
ServiceNow
Industry Keywords
HR Data ManagementProcess DocumentationOperational ProceduresContinuous ImprovementGovernance Activities
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Provide functional support and application management for SAP SuccessFactors and related HR solutions
- Manage incidents, service requests, problem resolution, and root cause analysis
- Support system configuration, testing, releases, upgrades, and rollouts
- Coordinate with internal stakeholders, HR teams, external partners, and vendors
- Participate in implementation and enhancement projects
- Perform data validation and quality checks to ensure HR data integrity
- Support integrations between HR systems and connected applications
- Create and maintain process documentation, user guides, and operational procedures
- Execute and coordinate User Acceptance Testing (UAT)
- Identify opportunities for automation, process improvement, and service optimization
- Support governance activities related to HR systems and master data management
- Contribute to continuous improvement of HR technology services and user experience
Requirements
What you’ll need- Experience with SAP SuccessFactors and/or SAP HCM
- HR systems support, application management, or HR technology experience
- Knowledge of HR processes (employee data, payroll, time management)
- Experience with incident/ticket management tools (e.g., ServiceNow)
- Experience with testing, releases, and change management
- Strong analytical, problem-solving, and stakeholder management skills
- Ability to work independently in a global environment
- Experience with HR data management, reporting, and system implementations
- Strong documentation skills and process improvement mindset
- Team-oriented with a service delivery focus
- Business-fluent English
- Mandatory Portuguese language skills
Benefits
Comp & perks- Flexible work environment/home office
- Freedom to be creative and learn from experts
- Possibility to grow with the company
- Opportunity to gain new certificates
- Attractive benefit package
- Equal opportunities
- Diverse, global teams