Clinical Support Manager

North American Partners in Anesthesia

. Provide day-to-day leadership, coaching, and direction to Clinical Support team members.

Posted 11/10/2026full-timeRemote • Florida • United StatesMid-LevelSenior💰 $98,000 - $125,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in healthcare operations and clinical administration, with a strong focus on provider support, compliance, and process improvement. Proven ability to lead teams, manage multiple priorities, and enhance operational efficiency across clinical settings.

Highest-signal resume keywords

Healthcare Operations ManagementTeam Leadership and DevelopmentProvider Contracting and ComplianceProcess Improvement and Workflow StandardizationStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Healthcare AdministrationProvider SupportPayroll AdministrationWorkforce ManagementProcess ImprovementWorkflow StandardizationClinical Operations SupportCredentialingCompliance MonitoringOperational Reporting

Soft Skills

Organizational SkillsProblem-SolvingCross-Functional CoordinationStakeholder EngagementProfessional Communication

Tools & Technologies

WorkdayServiceNowQGendaIProMicrosoft Office

Industry Keywords

Clinical SupportAnesthesia OperationsHealthcare ComplianceProvider EngagementMulti-Site Operations

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Provide day-to-day leadership, coaching, and direction to Clinical Support team members.
Establish expectations and monitor workload, productivity, quality, and service levels.
Train and develop team members and provide ongoing feedback and coaching.
Coordinate team coverage and workload allocation across assigned facilities.
Oversee administrative processes supporting anesthesia providers and clinical operations.
Partner with Clinical Services leadership to address operational needs and resolve support-related issues.
Support site implementations, de-implementations, service expansions, and operational transitions.
Coordinate provider-related administrative activities and follow up on outstanding items.
Serve as an escalation point for clinical support issues.
Assist with workforce planning, provider engagement, and operational reporting.
Oversee provider contractual changes, separation processes, and payroll questions.
Monitor payroll issues and coordinate resolution with Payroll, Human Resources, Clinical Services leadership, and other stakeholders.
Support use of Workday, ServiceNow, QGenda, iPro, and other applicable systems.
Support administration and tracking of 1099 and per diem provider arrangements.
Monitor provider contract renewals, utilization, and required documentation.
Coordinate provider information and documentation with Contracting, Credentialing, Clinical Services, and other teams.
Support clinical-related invoices, check requests, and administrative transactions.
Monitor provider compliance requirements, documentation, audit readiness, and compliance trends.
Develop and maintain standardized workflows, procedures, job aids, and documentation.
Identify process improvements, reduce manual work, improve accuracy, and enhance stakeholder experience.
Monitor operational metrics and recommend improvements.
Maintain relationships with providers, leadership, Scheduling, HR, Payroll, Compliance, Credentialing, Contracting, Finance, and other stakeholders.
Communicate operational issues, trends, risks, and status updates to leadership.
Respond to provider and stakeholder inquiries in a timely and professional manner.
Promote service and responsiveness across Clinical Support.

Requirements

What you’ll need

Bachelor's degree in Healthcare Administration, Business Administration, Human Resources, or related field preferred; equivalent combination of education and relevant experience may be considered.
5+ years of progressive experience in healthcare operations, clinical administration, provider support, HR shared services, or a related environment.
Prior experience leading, supervising, or providing work direction to administrative or operational support teams.
Experience supporting payroll, workforce administration, provider contracting, compliance, credentialing, or related healthcare operational processes.
Strong organizational skills with the ability to manage multiple priorities and deadlines in a complex, fast-paced environment.
Demonstrated ability to identify issues, coordinate cross-functional resolution, and appropriately escalate operational risks.
Strong written and verbal communication skills with the ability to effectively interact with clinical providers, leadership, and corporate support functions.
Proficiency with Microsoft Office applications and experience working with HRIS, workforce management, scheduling, or compliance systems.
Experience supporting anesthesia, perioperative, physician practice, or other clinical operations.
Experience with Workday, QGenda, iPro, and ServiceNow.
Experience supporting multi-site or regional healthcare operations.
Demonstrated experience with process improvement, workflow standardization, and team development.

Benefits

Comp & perks

Paid Time Off
Health, life, vision, dental, disability, and AD&D insurance
Flexible Spending Accounts/Health Savings Accounts
401(k)
Leadership and professional development opportunities