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Manager, Revenue Cycle Services
North American Partners in Anesthesia. Directly oversee the Accounts Receivable team, including Credit Balance, Over/Underpayment, and Correspondence units .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Revenue Cycle Management with a focus on Accounts Receivable processes, team leadership, and performance analysis. Proficient in managing compliance with collection laws and payer contracts while fostering effective communication and relationships with payers.
Highest-signal resume keywords
Revenue Cycle ManagementAccounts Receivable SupervisionDenial ManagementMicrosoft Excel ProficiencyCPC Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Accounts Receivable ManagementPerformance EvaluationData AnalysisWorkflow ManagementPayer CommunicationQuality AssuranceProcess DocumentationTrend AnalysisCollection ComplianceBudget Management
Soft Skills
Verbal CommunicationWritten CommunicationTeam LeadershipTraining and DevelopmentRelationship Building
Tools & Technologies
Microsoft Office SuiteWorkDay
Certifications & Qualifications
CPC CertificationCCS-P Certification
Industry Keywords
Revenue Cycle ManagementAccounts ReceivablePayer ContractsDenial TrendsCollection Laws
About the role
Key responsibilities & impact- Directly oversee the Accounts Receivable team, including Credit Balance, Over/Underpayment, and Correspondence units
- Manage team performance, workflow, training, and quality assurance in partnership with the Supervisor of RCM
- Lead hiring, onboarding, and training of AR staff and supervisors
- Conduct performance evaluations using productivity, accuracy, attendance, and quality metrics
- Monitor staff time and attendance via WorkDay; manage PTO, absences, and tardiness
- Approve overtime and adjustments within the departmental budget
- Supervise daily AR processes to ensure timely follow-up and efficient collections
- Review and approve account adjustments and workflow escalations
- Maintain compliance with collection laws, payer contract terms, and appeals processes
- Track, analyze, and report AR performance using Microsoft Excel and other Microsoft Office tools
- Document processes, performance trends, and improvement plans
- Identify payer denial and underpayment trends and implement improvement plans
- Work with payers to resolve issues and build cooperative relationships
- Analyze payer aging reports to identify root causes and reduce outstanding balances
- Prepare summaries, presentations, and reports for leadership review
- Partner with RCM leadership and departments on staff development, training, best practices, process efficiency, and strategic initiatives
- Participate in leadership meetings and lead monthly team meetings
Requirements
What you’ll need- High School Diploma or equivalent required; Bachelor’s degree preferred
- Minimum of 5 years of experience in Revenue Cycle Management
- 1–3 years of supervisory or management experience
- Strong knowledge of denial management, payer communication, and collections processes
- Advanced proficiency in Microsoft Office Suite, especially Excel (e.g., pivot tables, VLOOKUP, data analysis), Word, and PowerPoint
- Strong verbal and written communication skills
- CPC (Certified Professional Coder) or CCS-P (Certified Coding Specialist – Physician-based) certification preferred
Benefits
Comp & perks- Paid Time Off
- Health insurance
- Life insurance
- Vision insurance
- Dental insurance
- Disability insurance
- AD&D insurance
- Flexible Spending Accounts/Health Savings Accounts
- 401(k)
- Leadership and professional development opportunities
- Remote work arrangement