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Member Service Representative – Teller
North Star Community Credit Union. Welcome and assist members in person, by phone, and through digital channels .
Posted 10/31/2026full-timeDevils Lake • North Dakota • United StatesMid-LevelSenior💰 $17 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills with a focus on building member relationships and loyalty, while maintaining accuracy in cash handling and account management. Proficient in assisting members with banking services and navigating digital platforms.
Highest-signal resume keywords
Customer Service ExperienceCash HandlingBanking OperationsCommunication SkillsAttention To Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account MaintenanceLoan ProcessingDeposit ProcessingWithdrawal ProcessingDigital Banking Assistance
Soft Skills
Interpersonal AbilitiesProfessionalismDesire To Help
Tools & Technologies
Computer ProficiencyDigital Channels
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Financial ServicesBranch OperationsConfidential Information Handling
About the role
Key responsibilities & impact- Welcome and assist members in person, by phone, and through digital channels
- Answer questions and provide professional solutions
- Build strong member relationships and loyalty
- Process deposits, withdrawals, loan payments, account maintenance, and updates
- Provide remote account assistance and answer general account inquiries
- Open new accounts
- Process and disburse loans
- Introduce relevant products and services
- Help members access online and digital banking services
- Balance cash drawer daily
- Maintain accurate records
- Follow policies and procedures
- Assist with branch operations and administrative tasks
Requirements
What you’ll need- 1–3 years of customer service, cash handling, banking, financial services, or related experience preferred
- High School Diploma or GED required
- Strong customer service and interpersonal abilities
- Excellent communication skills
- Accuracy and attention to detail
- Ability to handle confidential information professionally
- Computer proficiency and comfort learning new technology
- Genuine desire to help people succeed
Benefits
Comp & perks- Meaningful work connected to members' financial goals
- Community impact
- Supportive team culture
- Career growth and opportunities within the credit union
- Gain valuable experience and develop new skills