North Star Community Credit Union

Member Service Representative

• Provide exceptional service to members in person, by phone, and through digital channels
• Accurately process deposits, withdrawals, loan payments, and other financial transactions
• Assist members with account inquiries, products, and services
• Open and maintain member accounts, including remote account assistance
• Process and disburse member loans
• Balance cash drawer daily and resolve discrepancies
• Support members with online financial services and general account access
• Identify opportunities to recommend products and services that meet member needs
• Maintain accurate records while adhering to all policies and procedures
• Assist with branch operations, including phones, scanning, filing, and data entry

Member Service Representative – Teller

Representative

• Provide exceptional service to members in person, by phone, and through digital channels
• Accurately process deposits, withdrawals, loan payments, and other financial transactions
• Assist members with account inquiries, products, and services
• Open and maintain accounts, including remote account assistance
• Process and disburse member loans
• Balance cash drawer daily and resolve discrepancies
• Support members with online financial services and general account access
• Identify opportunities to recommend products and services that meet member needs
• Maintain accurate records while adhering to all policies and procedures
• Assist with branch operations, including phones, scanning, filing, and data entry

Member Service Representative – Teller

Member Services Representative