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Peer Support Specialist
Northwest Health. Provide direct support services to NHS patients, including public school students .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing direct support services to patients, utilizing personal recovery experience to guide treatment and recovery. Proficient in developing patient-centered plans, collaborating with clinical personnel, and maintaining patient confidentiality while managing caseloads effectively.
Highest-signal resume keywords
Certification Through The Missouri Credentialing Board For Peer SupportCommunity Health Worker CertificationPatient Intake AssessmentEMR DocumentationExperience In A Community-Based Setting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient-Centered PlanningMedical Terminology KnowledgeBasic Computer SkillsCommunity Resource IdentificationPatient Care Management
Soft Skills
Communication SkillsPatienceCompassionAbility To Build RelationshipsAdaptability
Tools & Technologies
EMR Software
Certifications & Qualifications
Missouri Credentialing Board For Peer SupportCommunity Health Worker Certification
Industry Keywords
NHSSubstance Use RecoveryMental Health ConditionsSAMHSA’s Core Competencies For Peer WorkersPatient Confidentiality
About the role
Key responsibilities & impact- Provide direct support services to NHS patients, including public school students
- Use personal recovery experience to guide and support people in treatment and recovery
- Work cooperatively with NHS providers and personnel to carry out organizational goals, policies, and governing requirements
- Conduct patient intake interviews and assess social determinants of health and treatment/recovery barriers
- Develop patient-centered plans based on strengths and goals
- Follow up with patients by phone, home visits, school visits, clinic visits, or other settings
- Assist patients with applications and registration forms
- Identify, educate patients about, and refer them to appropriate community resources
- Collaborate with clinical personnel and community partners
- Communicate patient and family status and progress to the care team
- Record patient care management information in the EMR or designated software within 24 hours of patient contact, when applicable
- Manage an assigned patient caseload
- Attend staff meetings, trainings, and other requested meetings
- Perform other duties as assigned
Requirements
What you’ll need- High school diploma or equivalent required; Associate’s or Bachelor’s Degree in a human service program preferred
- Certification through the Missouri Credentialing Board for Peer Support required, obtained within 2 months of employment if not already held
- Community Health Worker certification obtained within one year of a supervisor’s request, if requested
- 1 to 2 years of experience in a community-based setting preferred
- Knowledge of some medical terminology preferred
- Valid driver’s license and proof of insurance for use of a personal vehicle for business
- Basic computer skills
- Ability to work with all age groups functioning at different levels
- Adequate, quiet, confidential remote workspace without distractions
- Ability to adapt as agency needs change
- Ability to share a personal recovery story involving substance use and/or mental health conditions
- Ability to meet physical requirements including talking, seeing, hearing, reacting, standing, kneeling, walking, and sitting for long periods
- Ability to read and interpret oral and written instructions
- Patience, kindness, compassion, and good written and oral communication skills
- Ability to maintain patient confidentiality
- Ability to initiate and maintain positive working relationships
- Professional appearance and demeanor
- Compliance with the Missouri Credentialing Board’s Certified Peer Specialist Code of Ethics and any additional certification codes of ethics
- Familiarity with SAMHSA’s Core Competencies for Peer Workers
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Northwest Health Website LinkedIn All Job Openings 1001 - 5000 employees 🏥 Healthcare ⚕️ Healthcare Insurance Healthcare
- Healthcare Insurance Northwest Health is the largest health system in Northwest Arkansas, with 507 beds and a combined medical staff of over 1,500 physicians and more than 2,200 employees dedicated to providing quality healthcare for the region. The system operates five hospitals, including Northwest Medical Center - Bentonville, Northwest Medical Center - Springdale, and others, offering a range of inpatient, outpatient, emergency, diagnostic imaging, medical, and surgical services to the local communities. In 2023, Northwest Health facilitated over 565,000 patient encounters and more than 86,000 emergency department visits, emphasizing its mission to help people get well and live healthier. Peer Support Specialist Job not on LinkedIn 🔥 33 minutes ago 🏰 Missouri – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support 🚫👨🎓 No degree required 👻 Ghost score 15% Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Provide direct support services to NHS patients, including public school students
- Use personal recovery experience to guide and support people in treatment and recovery
- Work cooperatively with NHS providers and personnel to carry out organizational goals, policies, and governing requirements
- Conduct patient intake interviews and assess social determinants of health and treatment/recovery barriers
- Develop patient-centered plans based on strengths and goals
- Follow up with patients by phone, home visits, school visits, clinic visits, or other settings
- Assist patients with applications and registration forms
- Identify, educate patients about, and refer them to appropriate community resources
- Collaborate with clinical personnel and community partners
- Communicate patient and family status and progress to the care team
- Record patient care management information in the EMR or designated software within 24 hours of patient contact, when applicable
- Manage an assigned patient caseload
- Attend staff meetings, trainings, and other requested meetings
- Perform other duties as assigned 🎯 Requirements
- High school diploma or equivalent required; Associate’s or Bachelor’s Degree in a human service program preferred
- Certification through the Missouri Credentialing Board for Peer Support required, obtained within 2 months of employment if not already held
- Community Health Worker certification obtained within one year of a supervisor’s request, if requested
- 1 to 2 years of experience in a community-based setting preferred
- Knowledge of some medical terminology preferred
- Valid driver’s license and proof of insurance for use of a personal vehicle for business
- Basic computer skills
- Ability to work with all age groups functioning at different levels
- Adequate, quiet, confidential remote workspace without distractions
- Ability to adapt as agency needs change
- Ability to share a personal recovery story involving substance use and/or mental health conditions
- Ability to meet physical requirements including talking, seeing, hearing, reacting, standing, kneeling, walking, and sitting for long periods
- Ability to read and interpret oral and written instructions
- Patience, kindness, compassion, and good written and oral communication skills
- Ability to maintain patient confidentiality
- Ability to initiate and maintain positive working relationships
- Professional appearance and demeanor
- Compliance with the Missouri Credentialing Board’s Certified Peer Specialist Code of Ethics and any additional certification codes of ethics
- Familiarity with SAMHSA’s Core Competencies for Peer Workers Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Customer Service Representative, Contact Center 🔥 6 hours ago Wellcove 1001 - 5000 🛡️ Insurance 🏥 Healthcare ☁️ SaaS Website LinkedIn All Job Openings Remote customer service representative answering policyholder, provider, and agent inquiries for Wellcove’s insurance contact center. Verifying benefits, researching claims, and updating customer records. 🇺🇸 United States – Remote ⏰ Full Time 🟢 Junior 💝 Customer Support 🚫👨🎓 No degree required Customer Support Specialist I 🔥 7 hours ago mPulse 501 - 1000 🏥 Healthcare ☁️ SaaS 🤝 B2B Website LinkedIn All Job Openings Customer Support Specialist supporting U.S. SaaS customers across email, chat, phone, and ticketing channels. Troubleshooting platform issues and guiding effective product use. 🇺🇸 United States – Remote 💰 Series unknown on 2022-02 ⏰ Full Time 🟢 Junior 💝 Customer Support 🚫👨🎓 No degree required Customer Support Specialist II 🔥 8 hours ago Abbott 10,000+ employees 🏥 Healthcare ⚕️ Healthcare Insurance 🧬 Biotechnology Website LinkedIn All Job Openings Customer Support Specialist II supporting healthcare providers and patients for Abbott, a global healthcare leader. Handling phone, voicemail, and email inquiries while resolving service issues. 🇺🇸 United States – Remote 💵 $17 - $34 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support 🦅 H1B Visa Sponsor Customer Support Specialist II 🔥 8 hours ago Abbott 10,000+ employees 🏥 Healthcare ⚕️ Healthcare Insurance 🧬 Biotechnology Website LinkedIn All Job Openings Abbott customer support specialist handling provider and sales inquiries by phone, voicemail, and email. Resolving issues and improving healthcare customer-care processes remotely. 🇺🇸 United States – Remote 💵 $17 - $34 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support 🦅 H1B Visa Sponsor Customer Support Specialist II 🔥 8 hours ago Abbott 10,000+ employees 🏥 Healthcare ⚕️ Healthcare Insurance 🧬 Biotechnology Website LinkedIn All Job Openings Abbott customer support specialist serving healthcare providers and patients remotely. Resolving service questions and complaints while supporting sales teams and customer-care processes. 🇺🇸 United States – Remote 💵 $17 - $34 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support 🦅 H1B Visa Sponsor View More Customer Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Remote jobs Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources About us Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass Resume Review AI Apply Copilot OpenClaw job finder API docs Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs