Port Manager

Norton Lilly International

. Manage total operations within the assigned department or team under the direct guidance of the Regional Manager .

Posted 9/30/2026full-timeNorfolk • Virginia • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and team management skills while ensuring compliance with safety regulations and operational standards in the Maritime Industry. Proficient in budgeting, performance analysis, and fostering communication across departments to drive continuous improvement.

Highest-signal resume keywords

Maritime Industry ExperienceTeam ManagementBudgeting and P&L OversightSafety ComplianceStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

BudgetingPerformance AnalysisKPI MonitoringConflict ResolutionNegotiationOperational TrainingCRM Metrics ReportingSafety Program ImplementationMaritime Regulations ComplianceMulti-tasking

Soft Skills

Leadership AbilitiesCollaborationAdaptabilityProblem SolvingInterpersonal Skills

Tools & Technologies

Computer Software ApplicationsCommunication ToolsContent Calendars

Certifications & Qualifications

Transportation Workers Identification Card (TWIC)Valid Driver's LicenseAutomobile Insurance

Industry Keywords

MaritimeHSEQ PoliciesOSHA RegulationsU.S. Coast Guard CompliancePort AuthoritySafety KPIsCommunity Relationships

About the role

Key responsibilities & impact

Manage total operations within the assigned department or team under the direct guidance of the Regional Manager
Lead and develop the team, monitor performance, and ensure compliance with organizational policies and procedures
Work with senior leadership to implement strategies, allocate resources, and drive continuous improvement
Serve as a key communication point between the local port office and upper management
Manage budgeting, performance reviews, and a positive, productive work environment
Maintain profitable operations across assigned offices, targeting a minimum 12% profit margin
Process and maintain accurate billing activities
Monitor and analyze KPIs related to cost, compliance, revenue, profit and loss, turnover, and other metrics
Support operational budgets and oversee P&L responsibilities
Monitor safety KPIs and training compliance; lead safety meetings and submit safety reports
Implement and enforce the NLI safety program and comply with federal, state, and local regulations
Participate in recruitment, interviewing, hiring, training, terminations, disciplinary actions, and employee retention
Maintain communication with principals, customers, Port Partners, Port Authority, terminals, and government agencies
Board vessels for operational training, oversight, and relationship purposes
Build local community relationships and participate in maritime organizations and sales activities
Identify local opportunities and participate in customer sales calls and events
Uphold communication quality and timeliness; report on CRM metrics, user engagement, and system ROI
Maintain content calendars and support client-facing teams with communication tools and templates
Provide training and guidance to the local port office
Abide by company HSEQ policies and procedures; perform additional duties as assigned

Requirements

What you’ll need

High School diploma or GED required
Bachelor’s degree in business, Maritime, or related field desirable
Minimum of five (5) years of relevant experience in the Maritime Industry required
Minimum of three (3) years management experience required
Proficient in computer software and applications, with ability to adapt to new technologies and tools
Ability to manage multiple tasks in a fast-paced environment with tight deadlines
Strong communication and leadership abilities
Proven leadership and team management experience
Strong conflict resolution and negotiation skills
Ability to collaborate across all departmental functions
Ability to travel regionally and internationally as required
Valid driver’s license and accident-free motor vehicle record
Must provide and maintain automobile insurance according to state laws
Must be able to obtain and maintain a Transportation Workers Identification Card (TWIC) within 90 days
Reliable and consistent transportation approved by terminals/ports
Ability to work a flexible schedule including days, nights, weekends, and some holidays
Ability to lift and carry equipment or supplies up to 25 pounds
Compliance with U.S. Coast Guard, OSHA, company, and maritime safety regulations
Required to wear PPE as mandated by company policy and maritime regulations

Benefits

Comp & perks

Equal Opportunity Employer committed to diversity and an inclusive environment
Company-provided required personal protective equipment (PPE), including hard hats, safety footwear, gloves, and life vests
Safety drills, emergency response training, and regular safety briefings
Training opportunities including maritime, language, or industry trade courses