Transportation Operations Lead

Norton Lilly International

. Lead and direct daily transportation operations across all ports, including dispatch strategy, driver allocation, and service execution .

Posted 10/8/2026full-timeMobile • Alabama • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing transportation operations, optimizing dispatch strategies, and analyzing KPIs to drive performance improvements. Proficient in vendor management, cost control, and ensuring compliance with safety and regulatory standards.

Highest-signal resume keywords

KPI ManagementCost ControlVendor ManagementTransportation Operations OptimizationAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Dispatch StrategyRouting OptimizationResource AllocationOperational Performance OptimizationBudget ManagementData-Driven ImprovementsCompliance ProtocolsProcess ImprovementOperational Standards ImplementationVehicle Maintenance Programs

Soft Skills

Excellent Communication SkillsStrong Organization SkillsConflict ResolutionProblem-Solving SkillsTime Management

Tools & Technologies

Computer Software ApplicationsTelematics SystemsMaintenance SystemsOperational Technology Improvements

Industry Keywords

Transportation OperationsLogisticsVendor ComplianceHSEQ StandardsMulti-Site Logistics

About the role

Key responsibilities & impact

Lead and direct daily transportation operations across all ports, including dispatch strategy, driver allocation, and service execution
Adjust staffing models, routing strategies, and vendor utilization based on real-time operational conditions
Resolve operational escalations and determine corrective actions
Establish and implement operational standards, workflows, and best practices across all ports
Own same-day service coverage decisions, including driver reallocations, vendor deployment, service recovery, and last-minute coverage gaps
Partner with the General Manager on operational strategies aligned with company objectives
Own and analyze KPIs including driver utilization, cost per move, service levels, and vendor performance
Identify trends, risks, and improvement opportunities and implement corrective action plans
Drive continuous improvement to enhance efficiency, reduce costs, and improve service quality
Optimize the balance between in-house and third-party transportation resources
Oversee transportation costs and third-party vendor spend against budgets and financial targets
Approve and validate invoices, resolve discrepancies, and enforce vendor compliance with contractual terms
Develop and implement cost-control strategies and accountability measures
Ensure adherence to safety programs, regulatory requirements, and HSEQ standards
Oversee vehicle maintenance programs and safety monitoring systems
Establish and enforce compliance protocols and audit readiness
Liaise between Local Operations Managers and nationwide transportation vendors
Coordinate fleet-related programs including vehicle registrations, telematics, maintenance systems, and transportation support services
Support centralized vendor initiatives and partner with Operations Managers on local execution
Monitor vendor responsiveness, service quality, and issue resolution across markets
Coordinate priorities between Transportation Operations, Billing, and Data teams
Guide coordinators and support staff and influence staffing, training, and performance expectations
Design and implement scalable processes, systems, and reporting frameworks for national transportation operations
Drive standardization, system enhancements, automation, and operational technology improvements
Abide by company HSEQ policies and procedures and perform additional assigned duties

Requirements

What you’ll need

High School diploma or GED required
Bachelor’s degree in business, maritime, logistics, or a related field strongly preferred
A combination of relevant education (e.g., degree, certifications) and hands-on experience is preferred
Experience with KPI management, cost control, and operational performance optimization is required
Experience managing dispatch operations, vendor relationships, and multi-site or multi-market logistics environments is strongly preferred
Proficient in using computer software and applications, with ability to quickly adapt to new technologies and tools
Ability to make independent, real-time decisions in fast-paced, high-pressure environments
Experience optimizing transportation operations, including dispatch strategy, routing, and resource allocation
Strong analytical skills for interpreting KPIs, identifying trends, and implementing data-driven improvements
Excellent verbal and written communication and interpersonal skills
Strong organization, detail orientation, time management, and prioritization skills
Experience managing budgets, controlling costs, and validating vendor invoices
Ability to manage vendor performance, negotiate effectively, and enforce service and contractual standards
Ability to lead change, drive process improvements, and implement scalable operational solutions
Strong conflict-resolution and problem-solving skills
Ability to collaborate across operations, billing, and data/analytics teams
Self-directed, results-oriented, and capable of high ownership and accountability
Must follow company safety protocols and workplace policies
Occasional ability to lift office supplies or documents weighing up to 25 pounds

Benefits

Comp & perks

Equal Opportunity Employer committed to diversity and inclusion
Professional office environment with climate control and standard office equipment
Safety briefings or training relevant to the maritime industry may be provided