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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in compliance, risk management, and reporting within regulated environments, with strong analytical skills and the ability to coordinate complex projects and stakeholder contributions effectively.
Highest-signal resume keywords
Compliance ManagementRisk AssessmentData AnalysisProject CoordinationReport Preparation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ComplianceRisk ManagementAssuranceReportingData Quality ProcessesEvidence CollectionTrend AnalysisProject ManagementBusiness ImprovementGovernance
Soft Skills
Attention to DetailWritten CommunicationAnalytical CapabilitySound JudgementRelationship Building
Tools & Technologies
Reporting ToolsWorkflow SystemsDigital ToolsAI Tools
Certifications & Qualifications
Compliance CertificationRisk Management CertificationProject Management Certification
Industry Keywords
Academic AdministrationStudent GovernanceRegulatory ComplianceQuality AssuranceStakeholder Consultation
About the role
Key responsibilities & impact- Support the Associate Registrar, Student Governance and Compliance, across Academic Administration Services and Student Experience
- Coordinate compliance, risk, assurance, reporting and business improvement activities
- Maintain governance information, registers, evidence repositories and reporting documentation
- Support implementation of regulatory and policy requirements
- Conduct assurance reviews and track corrective actions
- Prepare quarterly reports, validate data, identify trends and anomalies, and maintain evidence trails
- Coordinate external complaints and National Student Ombudsman investigations
- Prepare evidence-based responses, monitor deadlines, and track outcomes and remedial actions
- Coordinate compliance and improvement initiatives, including policies, processes, controls, milestones, dependencies, risks and stakeholder consultation
- Analyse student feedback, complaints and service trends
- Use approved digital and AI tools responsibly to support improvement and reporting
- Escalate complex or high-risk issues to the Associate Registrar
Requirements
What you’ll need- Bachelor's degree in business, education, law, governance, compliance, risk, quality, data, student administration or a related discipline, or equivalent relevant professional experience
- Experience in compliance, risk, assurance, reporting or business improvement in a complex or regulated environment
- Experience in coordinating projects or improvement initiatives from planning through implementation and follow-through
- Experience maintaining risk registers, action plans, controls, evidence, reporting schedules and data-quality processes
- Experience preparing reports, dashboards or briefing materials that identify trends, quantify activity and support decision-making
- Experience coordinating sensitive complaints, regulatory investigations or National Student Ombudsman matters, including evidence collation, stakeholder coordination and deadline management
- Strong written communication and analytical capability
- Attention to detail and confidence working with data, trends, metrics and quality checks
- Sound judgement and ability to identify matters requiring escalation and follow issues through resolution
- Ability to build constructive relationships and coordinate contributions across multiple teams without direct authority
- Digital confidence, including responsible use of reporting tools, workflow systems and artificial intelligence with human oversight
- Qualifications or professional development in compliance, risk, audit, quality assurance, project management, data analysis or business improvement are desirable
Benefits
Comp & perks- Study free in a course or degree related to your position
- Access to internal opportunities with support to learn, grow and move across the organisation
- Professional development and career progression opportunities
- Collaborative, student-focused environment
- Equal opportunity and inclusive workplace
- Reasonable adjustment support and barrier-free application process