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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in student recruitment and admissions processes, with a strong focus on relationship-building and achieving conversion targets. Proficient in managing enquiries and utilizing Salesforce for effective follow-up and record-keeping.
Highest-signal resume keywords
Student Recruitment ExperienceSalesforce ProficiencyStrong Communication SkillsCustomer Service SkillsAttention To Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Admissions AssessmentLead ManagementFollow-Up ManagementRecruitment Performance MonitoringMicrosoft WordMicrosoft Excel
Soft Skills
Relationship BuildingOrganizational SkillsIndependent Work
Tools & Technologies
SalesforceCRM Systems
Certifications & Qualifications
Relevant Tertiary Qualification
Industry Keywords
Higher EducationVET AdmissionsTarget-Driven Environment
About the role
Key responsibilities & impact- Connect with prospective students and understand their study aspirations
- Guide prospective students from initial enquiry through enrolment
- Manage student enquiries and provide course and admissions information
- Assess applications against published entry criteria
- Refer admissions exceptions to Program Managers
- Nurture student leads and contribute to recruitment and enrolment targets
- Build relationships and provide personalised course and enrolment guidance
- Maintain accurate Salesforce records and manage timely follow-ups
- Monitor recruitment performance
- Collaborate with admissions, academic and recruitment teams
- Support student enrolments and recruitment activities
- Maintain compliant admissions processes
Requirements
What you’ll need- Experience in sales, student recruitment, admissions or another target-driven environment
- Strong communication, customer service and relationship-building skills
- Proven ability to manage enquiries, follow up leads and achieve conversion targets
- Confidence using Salesforce or similar CRM systems
- Intermediate to advanced Microsoft Word and Excel skills
- Excellent organisation and attention to detail
- Ability to work independently
- Higher Education or VET admissions experience is advantageous
- Relevant tertiary qualification is desirable
Benefits
Comp & perks- Free study in eligible courses related to your role
- Access to learning and internal development opportunities
- Professional development and career growth opportunities
- Purpose-led culture as part of a B Corp certified university
- Meaningful work helping students access educational opportunities
- Equal opportunity and inclusive workplace
- Reasonable adjustment support during the application process