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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Revenue Operations, including building forecasting models, optimizing CRM platforms like Salesforce, and translating commercial insights into actionable strategies. Proficient in data analysis and visualization tools to enhance performance measures and streamline processes.
Highest-signal resume keywords
Revenue Operations ExperienceSalesforce CRM OwnershipAdvanced Excel SkillsPower BI or Tableau ProficiencySQL Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Forecasting ModelsSales Funnel AnalysisPerformance MeasuresData Quality ManagementMetric DefinitionsCommission StructuresMulti-Period Revenue ForecastingComplex Sales ChannelsAutomationReporting
Soft Skills
Stakeholder InfluencePresentation SkillsAmbiguity ManagementPrioritizationDiscretion with Sensitive Information
Tools & Technologies
SalesforcePower BITableauExcelData Analytics Tools
Certifications & Qualifications
Salesforce Certification
Industry Keywords
Revenue OperationsSales OperationsMarketing OperationsCommercial AnalyticsPerformance Insight
Tech Stack
Tools & technologiesSQLTableau
About the role
Key responsibilities & impact- Build forecasting models across acquisition, study load, attrition, retention and census-surviving revenue
- Own reporting across productivity, conversion, pipeline, targets and incentives
- Analyse conversion, velocity, attribution, agents and channel return across the enquiry-to-census funnel
- Own and optimise the Future Students technology environment, including Salesforce, integrations, automation, data quality and metric definitions
- Design better processes, remove manual friction and establish operating rhythms, documentation and systems
- Build the Revenue Operations function from the ground up
- Connect the student journey from enquiry through application, enrolment and census to revenue
- Translate commercial and performance insight into clear actions for leaders and teams
- Work with senior leaders across Future Students & Growth, Marketing, Admissions, Finance, Technology, Data & Analytics, People & Culture and Student Administration
Requirements
What you’ll need- At least five years’ experience across Revenue Operations, Sales Operations, Marketing Operations, commercial analytics or a comparable systems and insight environment
- Strong understanding of sales funnels, conversion, pipeline, forecasting and performance measures
- Hands-on ownership of CRM platforms, ideally Salesforce, including configuration, automation, reporting and administration
- Salesforce certification is highly regarded
- Advanced Excel skills
- Strong Power BI, Tableau or equivalent visualisation capability
- SQL experience is strongly preferred
- Comfortable stepping into ambiguity, setting priorities and building something from the ground up
- Confidence presenting insights to senior and non-technical audiences
- Ability to influence stakeholders without formal authority
- Ability to work with sensitive performance and remuneration information with discretion
- A tertiary qualification in Business, Commerce, Analytics, Information Systems or a related discipline—or equivalent practical experience—is expected
- Experience with commission structures, multi-period revenue forecasting, complex sales channels or regulated environments will be highly regarded
- Occasional interstate travel may be required
Benefits
Comp & perks- Permanent, full-time opportunity within Torrens University Australia
- Hybrid and flexible ways of working
- Professional development and opportunities to grow across Torrens Global Education Services
- Exposure to senior leaders and commercially significant strategic projects
- Collaborative environment where experimentation, continuous improvement and new ways of working are encouraged
- Opportunity to establish and shape a new Revenue Operations capability