Student Communications Officer

Notitia

. Develop, edit and deliver clear, accurate and engaging student communications across email, SMS, the Student Hub, digital publications and other platforms .

Posted 9/17/2026full-timeBrisbane • AustraliaEntry Level💰 A$76,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and delivering clear, engaging communications tailored for diverse student audiences, while effectively managing content schedules and stakeholder collaboration. Proficient in applying content governance and utilizing engagement data to enhance communication strategies.

Highest-signal resume keywords

Strong Writing SkillsContent Management System ExperienceProject Coordination SkillsDigital Accessibility KnowledgeStakeholder Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Content DevelopmentEditingProofreadingCommunication PlanningData Analysis

Soft Skills

Attention to DetailOrganizational SkillsJudgmentAbility to Manage Competing Deadlines

Tools & Technologies

CRMEmail Marketing PlatformsStudent Communication PlatformsSitecore

Industry Keywords

Higher EducationVocational EducationInclusive Communication PrinciplesPlain English

Tech Stack

Tools & technologies

Sitecore

About the role

Key responsibilities & impact

Develop, edit and deliver clear, accurate and engaging student communications across email, SMS, the Student Hub, digital publications and other platforms
Coordinate communications covering enrolment, orientation, progression, census, assessment, wellbeing, student support, events and service updates
Translate complex information into clear and inclusive content for different student cohorts and stages of the student journey
Maintain the student communications calendar and manage content schedules
Resolve message overlaps and high-volume communication periods
Develop communication plans for significant student activities, initiatives and events
Support regular publications and campaigns
Apply content governance, approval and quality assurance processes
Use engagement data and feedback to identify improvements
Collaborate with academic, operational, marketing and student support teams across Torrens University Australia

Requirements

What you’ll need

A post-secondary qualification in communications, media, journalism, marketing or a related discipline, or an equivalent combination of relevant experience, education and training
Demonstrated experience developing, editing and proofreading effective written communications for diverse audiences across multiple channels
Strong writing skills and ability to translate complex information into concise, engaging and student-friendly content
Strong stakeholder, organisational and project coordination skills
Sound judgement and attention to detail
Ability to manage competing deadlines
Knowledge of digital accessibility, plain English and inclusive communication principles
Experience in higher education, vocational education or another regulated service environment is nice to have
Experience managing content in a Student Hub, student portal, intranet or content management system, including Sitecore or similar, is nice to have
Experience using CRM, email marketing or student communication platforms and developing communications for international and culturally diverse audiences is nice to have

Benefits

Comp & perks

Permanent, full-time position
Opportunities to grow
Diverse and inclusive education environment
Professional growth supported
Accessibility and reasonable accommodation support during the application process