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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong management capabilities in retail operations, including budget management, staff training, and compliance with safety regulations. Proven ability to enhance store profitability and deliver exceptional customer service in a fast-paced environment.
Highest-signal resume keywords
Management ExperienceBudget And P&L UnderstandingUST Class A/B CertificationLeadership SkillsCustomer Service Excellence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Budget ManagementInventory ManagementPerformance FeedbackSafety ComplianceCash HandlingFund ReconciliationEmployee TrainingSchedulingRetail OperationsSales Maximization
Soft Skills
Interpersonal SkillsTeam LeadershipMotivational SkillsEffective CommunicationProblem-Solving
Tools & Technologies
MS OutlookMS WordMS Excel
Certifications & Qualifications
UST Class A/B Certification
Industry Keywords
Convenience Store OperationsRetail ManagementFast Food OperationsCustomer Environment MaintenanceWorkplace Safety
About the role
Key responsibilities & impact- Manage day-to-day store operations, including car wash and food service operations
- Manage store profitability, budgets, expenses, inventory levels, shortages, customer service, safety, scheduling, training, and employee supervision
- Recruit, interview, hire, train, and develop store staff
- Lead teams, promote teamwork, motivate staff, and address employee relations issues
- Provide performance feedback, coaching, counseling, and evaluations
- Ensure compliance with company policies, procedures, and applicable laws
- Supervise employee timekeeping and post work schedules
- Develop and execute site-level operating budgets
- Improve store profitability and achieve budgeted financial objectives
- Maximize store sales and gasoline volume
- Monitor retail gasoline prices
- Maintain product mix and inventory levels; stock shelves and refrigerated coolers
- Minimize cash and inventory loss and manage shrink targets
- Conduct fund reconciliations and inventory audits
- Prepare or supervise required paperwork
- Deliver excellent customer service, greet customers, suggest purchases, and promote specials
- Manage safety, security, environmental, hazardous-material, and workplace safety compliance
- Maintain the customer environment and store facilities
- Operate assigned equipment safely and efficiently
- Report and investigate workplace accidents, injuries, incidents, or illnesses
- Complete new-employee safety orientations
- Inspect stores for hazards and initiate corrective action
- Encourage reporting of unsafe conditions and support employees’ return to work
- Perform other related duties as required
Requirements
What you’ll need- 1-3 years of management experience in convenience store, retail, fast food, or restaurant operations
- Budget and P&L understanding
- Ability to effectively perform in a fast-paced work environment
- Strong leadership and interpersonal skills
- State of Maine Applicants Only: UST Class A/B Certification is a MUST or ability to become certified within the first 30 days of employment
- Ability to communicate effectively with all levels of the organization
- Must be able to provide any level of coverage if needed, including nights, weekends, and/or holidays
- Ability to bend down, stoop low, and stand for at least 8 hours
- Ability to properly lift, pull and/or push up to 30 lbs.
- Successful completion of certification testing as needed
- MS Outlook, Word, and Excel skills
- Must be able to lift up to 50 pounds at times
- Must be able to traverse and access all areas of the store
- Prolonged periods sitting at a desk and working on a computer
- Prolonged periods of standing and working at a cash register
Benefits
Comp & perks- Medical coverage
- Dental coverage
- Vision coverage
- 401(k) savings plan
- Paid time off
- Paid holidays
- Company-paid life insurance
- Disability benefits
- Employee assistance programs
- Tuition assistance
- Voluntary benefit offerings
