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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer service and sales within the Oil and Gas industry, with a strong focus on managing customer quotes, invoicing processes, and inventory tracking. Proficient in multitasking and maintaining organization in a fast-paced environment while ensuring compliance with company policies.
Highest-signal resume keywords
Customer Service ExperienceSales ExperienceOil And Gas Industry KnowledgeMS Office Suite ProficiencyArtificial Lift Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Customer Quote PreparationInvoice Review And ApprovalCredit Memo CreationDispute ManagementReport Generation
Soft Skills
Excellent Communication SkillsStrong Organization SkillsTime Management SkillsAbility To Multitask
Industry Keywords
Artificial Lift EquipmentHSE PoliciesCustomer Activity TrackingRevenue ReportingInventory Monitoring
About the role
Key responsibilities & impact- Prepare and review customer quotes
- Coordinate communication between teams to resolve issues on location
- Track customer-specific requirements and pricing
- Monitor available inventory for upcoming jobs
- Track and report customer activity and revenue
- Coordinate incoming and outgoing jobs
- Coordinate with customers to obtain signed invoices and/or tickets
- Review and approve customer invoices
- Create credit memos and manage the approval process
- Train new employees on department processes and work instructions
- Generate reports and communicate verbally to schedule outgoing and incoming jobs daily
- Ensure invoices are accurate and approved promptly for customer payment
- Track and manage disputes to achieve DSO goals
- Comply with NOV Company and HSE policies and procedures
- Perform other duties assigned by the business unit
Requirements
What you’ll need- Preferably 2+ years of ESP and/or Artificial Lift Experience
- Experience in Customer Service and Sales
- Excellent Communication Skills
- Ability to multitask and work in a fast-paced environment to meet strict deadlines
- Strong organization and time management skills
- Knowledge of MS Office Suite (Word, Excel, Outlook)
- Current Knowledge of the Oil and Gas Industry and Artificial Lift Equipment