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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical analysis, report writing, and hands-on robotics experience with platforms such as FANUC, Yaskawa, and ABB. Proficient in evaluating product performance and compliance with ISO 9001 and NOV quality management standards while collaborating with multinational teams.
Highest-signal resume keywords
Technical AnalysisHands-On Robotics ExperienceProficiency in MS OfficeExpertise in Mechanical, Electrical, or Hydraulic DisciplinesCompliance with ISO 9001
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical AnalysisReport WritingRobotics ExperienceMechanical Drawing InterpretationElectrical Drawing InterpretationHydraulic Drawing InterpretationRCA TechniquesPerformance OptimizationProduct EvaluationCost Optimization
Soft Skills
Collaborative WorkProblem SolvingCommunication
Tools & Technologies
RigOfficeGloviaOracleMS Office SuiteEHawk
Certifications & Qualifications
Technical Diploma
Industry Keywords
Field ServiceInstrumentation & ControlsTechnical SupportAsset ManagementNOV Rig SystemsHSE ProceduresISO 9001Product NotificationsFATsCompetency Development
Tech Stack
Tools & technologiesOracle
About the role
Key responsibilities & impact- Evaluate and analyze product maintenance, design, and performance; recommend improvements to enhance efficiency and reliability
- Support new product development and implement performance or cost optimization initiatives
- Research and propose new materials for design enhancements
- Conduct technical evaluations of competitor products, services, and patents
- Act as technical escalation point for Tier 2 subject matter experts and provide advanced analysis and solutions for complex issues
- Ensure compliance with NOV policies and HSE procedures
- Attend customer meetings, assess technical issues, provide recommendations, and document outcomes
- Draft technical work scopes and evaluate special tooling needs
- Review spare parts lists and advise on stocking levels
- Participate in FATs and support training content development
- Evaluate new products, tools, and services for effectiveness
- Assist leadership in assessing employee competency and assigning tasks
- Step in for the COE Technical Leader when needed
- Generate reports and manage data in RigOffice, Glovia, and Oracle
- Follow ISO 9001 and NOV quality management standards
- Apply RCA techniques such as 5 Whys and Fishbone
- Support remote upgrades and understand NOV equipment failure modes
- Support global SMEs with advanced technical product assistance
- Lead training and competency development for Tier 2 personnel
- Identify product reliability trends and provide feedback to engineering
- Review and support release of Product Notifications such as PIBs and PINs
- Prepare damage assessments and maintenance recommendations
- Coordinate with internal and external experts to resolve complex issues
- Collaborate closely with Global Product Engineering teams
Requirements
What you’ll need- Technical diploma or an equivalent combination of education and relevant work experience
- Minimum 4 years of experience in Field Service, Instrumentation & Controls (I&C), Technical Support, eHawk, Field Engineering, or Asset Management Projects
- Hands-on robotics experience required with FANUC, Yaskawa, ABB, or similar platforms
- Expertise in technical analysis and professional report writing
- Ability to work collaboratively with multinational teams across different time zones
- Proficiency reading and interpreting mechanical, electrical, and hydraulic drawings
- Ability to support diverse technical issues across multiple engineering disciplines
- Proficiency with MS Office products including Word, Excel, PowerPoint, and Project
- Deep knowledge of at least one discipline—mechanical, hydraulic, electrical, or controls—related to NOV Rig Systems equipment design, operations, and maintenance
Benefits
Comp & perks- 401(k) Retirement Plan – NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest.
- Competitive medical plans effective your date of hire.
- Coverage options for eligible employees starting at $40 per bi-weekly pay period.
- Family medical coverage options starting at $150.50 per bi-weekly pay period.
- FREE MDLIVE virtual visits starting in 2026 when enrolled in an NOV medical plan.
- FREE preventative medical and dental care for the entire family when enrolled in NOV medical/dental plans and seeing an in-network physician.
- FREE Basic Life and AD&D insurance at 2 times annual salary for full-time employees.