Nova 401(k) Associates

General

• Prepare IRS required compliance tests
• Prepare Form 5500 and required schedules
• Prepare employer allocation schedules
• Develop a working knowledge of ADP/ACP, Coverage, Top Heavy & Annual Additions testing
• Perform other related duties as required
• Receive training on 401(k) administration and software
• Receive support for earning an industry credential

Production Specialist

• Process retirement plan distribution and loan requests from start to finish
• Review documentation for accuracy and completeness
• Prepare distribution and loan packages, including vesting verification for applicable plans
• Identify loan defaults and Required Minimum Distributions (RMDs)
• Communicate with participants, plan sponsors, financial advisors, and recordkeepers regarding requests and status updates
• Research and resolve participant and client inquiries
• Maintain accurate records and workflow updates within internal systems
• Serve as a backup for participant service phone support
• Assist with data entry and other operational support functions as needed
• Maintain an understanding of retirement plan distribution and loan provisions
• Complete industry certifications, including NIPA's Distribution Administrator and Loan Administrator programs
• Stay current on cybersecurity, compliance, and company procedures
• Build working relationships with plan sponsors, vendors, and internal team members
• Perform other related duties as required

Retirement Plan Distribution Specialist

Account Manager

• Maintain a caseload of current and new clients with missed prior-year annual administration work
• Consult and guide clients through completion of prior-year administration requirements
• Complete or oversee compliance testing, Form 5500 filings, and annual valuations
• Monitor project progress and ensure timely completion
• Assist with and participate in client calls regarding outstanding requirements, timelines, and deliverables
• Coordinate with internal teams to execute corrective actions and bring plans into compliance
• Cultivate existing client relationships
• Communicate with principals, clients, financial advisors, attorneys, CPAs, and other professionals

Special Projects Account Manager

• Process retirement plan loan and distribution requests
• Communicate request information to participants and plan sponsors
• Prepare distribution and loan packages from start to finish, including vesting verifications for daily recordkept plans
• Identify loan defaults and required minimum distributions (RMDs) from online or plan sponsor reports
• Assist participants, clients, and/or financial advisors with distribution and loan issues and inquiries
• Update account managers, management, and plan sponsors on requests and progress
• Serve as backup for the Nova participant services line
• Interpret plan documents regarding distributions and loans
• Serve as backup for data entry
• Continue training on loan, distribution, and other 401(k) issues
• Remain up to date on Nova's cybersecurity procedures and training
• Establish working relationships with vendors and plan sponsors
• Perform other related duties as required