Field Application Specialist

Nova Biomedical

. Provide pre- and post-sales application support to customers and distributors through on-site visits, phone, email, and remote sessions .

Posted 9/23/2026full-timeSeoul • South KoreaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing pre- and post-sales application support, technical consulting, and customer training in the life sciences and biotechnology sectors. Proficient in optimizing workflows and developing strong relationships with customers and key stakeholders.

Highest-signal resume keywords

Application SupportTechnical ConsultingCustomer TrainingBiotechnology ExpertiseLaboratory Instrumentation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Analytical Laboratory InstrumentsImaging SystemsCell Analysis PlatformsMicroscopyHigh-Content ScreeningFlow CytometryWorkflow OptimizationScientific PresentationData InterpretationBiological Laboratory Workflows

Soft Skills

Interpersonal SkillsRelationship BuildingProblem-SolvingAnalytical ThinkingCommunication Skills

Tools & Technologies

Laboratory EquipmentDemonstration EquipmentTechnical ResourcesPersonal Protective Equipment (PPE)

Industry Keywords

Life SciencesBiotechnologyBiopharmaceuticalPharmaceuticalAcademic Research

About the role

Key responsibilities & impact

Provide pre- and post-sales application support to customers and distributors through on-site visits, phone, email, and remote sessions
Conduct product demonstrations, customer evaluations, proof-of-concept studies, and technical presentations
Provide hands-on application training covering instrument operation, software, workflows, sample preparation, data interpretation, and relevant applications
Troubleshoot application, workflow, software, and instrument-related issues with Field Service Engineers and internal technical teams
Assess customer workflows and recommend solutions using Nova Biomedical's Bio portfolio
Optimize customer experimental workflows and product usage
Develop and maintain scientific and technical relationships with biotechnology, biopharmaceutical, pharmaceutical, academic, and research organizations
Identify customer needs, application trends, and market opportunities and communicate insights to Sales, Marketing, and Product Management
Support seminars, workshops, user meetings, conferences, exhibitions, and technical marketing activities
Develop relationships with key users and scientific influencers and support customer reference sites and application success stories
Partner with Key Account Managers and Sales teams throughout the sales cycle
Provide technical input for account strategies, proposals, product positioning, and competitive opportunities
Support cross-product and solution-oriented selling, competitive displacement, and expansion opportunities
Develop and deliver application and product training for customers, distributors, Sales, Marketing, and Service teams
Develop and maintain application notes, protocols, FAQs, training materials, technical presentations, and other resources
Maintain knowledge of relevant technologies, applications, competitive products, and Bio and biopharmaceutical market trends
Share application knowledge and field experience with internal and global application teams
Coordinate customer support with Key Account Managers, Field Service Engineers, Marketing, and Global Application/Technical Support teams
Communicate customer feedback, application challenges, competitive intelligence, and market needs internally
Support escalated customer application issues and coordinate with global technical resources
Contribute to local application strategies, technical materials, and customer support process improvements

Requirements

What you’ll need

Bachelor's degree or above in Biology, Biotechnology, Biochemistry, Cell Biology, Molecular Biology, Biomedical Engineering, Life Sciences, or a related scientific discipline
Minimum 5 years of relevant experience in life science, biotechnology, biopharmaceutical, laboratory instrumentation, or related industries
Proven hands-on experience with analytical or research laboratory instruments
Experience with imaging systems, cell analysis platforms, microscopy, high-content screening, flow cytometry, or other advanced Bio analytical technologies highly preferred
Demonstrated experience supporting customers in Bio, biotechnology, biopharmaceutical, pharmaceutical, academic research, or life science markets
Experience providing customer-facing application support, technical consulting, product demonstrations, application training, or workflow optimization
Strong understanding of biological laboratory workflows and ability to translate scientific requirements into practical instrument and application solutions
Strong scientific presentation and communication skills
Excellent interpersonal and relationship-building skills
Strong problem-solving and analytical thinking skills
Ability to work independently, manage multiple customer projects, and prioritize activities in a field-based environment
Proficiency in Korean and business-level English
Frequent domestic travel throughout South Korea required (50% or more)
Ability to travel internationally occasionally
Ability to stand, walk, and move for extended periods
Ability to lift and carry up to 25–50 pounds
Ability to perform repetitive physical tasks
Ability to bend, reach, stoop, or climb as needed
Ability to work in varying environmental conditions
Ability to operate tools, machinery, or technical equipment
Ability to work in customer laboratory environments
Ability to conduct presentations, workshops, seminars, and customer training sessions
Ability to handle and transport laboratory instruments, demonstration equipment, and related materials
Use of appropriate personal protective equipment (PPE) required

Benefits

Comp & perks

Equal opportunity employment and commitment to a diverse and inclusive workforce
Investment in employee growth and professional development
Collaborative, empowered, mission-driven work culture
Opportunity to contribute to innovations improving global health and patient care