Field Application Specialist

Nova Biomedical

. Provide pre- and post-sales application support to customers and distributors through on-site visits, phone, email, and remote sessions .

Posted 9/17/2026full-timeSouth KoreaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in providing pre- and post-sales application support, including hands-on training and troubleshooting for laboratory instruments. Proficient in developing scientific relationships and optimizing workflows in the biotechnology and life sciences sectors.

Highest-signal resume keywords

Bachelor's Degree In Life Sciences5+ Years Experience In BiotechnologyHands-On Experience With Laboratory InstrumentsCustomer-Facing Application SupportProficiency In Korean And Business-Level English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Analytical Laboratory InstrumentsImaging SystemsCell Analysis PlatformsMicroscopyHigh-Content ScreeningFlow CytometryWorkflow OptimizationTechnical PresentationsApplication TrainingProblem-Solving

Soft Skills

Strong Communication SkillsAnalytical ThinkingAbility To Work IndependentlyProject ManagementCustomer Relationship Management

Tools & Technologies

Personal Protective Equipment (PPE)Technical EquipmentLaboratory Machinery

Industry Keywords

BiotechnologyBiopharmaceuticalLife SciencesLaboratory InstrumentationScientific ApplicationsMarket Trends

About the role

Key responsibilities & impact

Provide pre- and post-sales application support to customers and distributors through on-site visits, phone, email, and remote sessions
Conduct product demonstrations, customer evaluations, proof-of-concept studies, and technical presentations
Provide hands-on application training covering instrument operation, software, workflows, sample preparation, data interpretation, and relevant applications
Troubleshoot application, workflow, software, and instrument-related issues with Field Service Engineers and internal technical teams
Assess customer workflows and recommend solutions using Nova Biomedical's Bio portfolio
Optimize customer experimental workflows and product usage
Develop scientific and technical relationships with customers across biotechnology, biopharmaceutical, pharmaceutical, academic, and research organizations
Identify customer needs, application trends, and market opportunities and communicate insights internally
Support seminars, workshops, user meetings, conferences, exhibitions, and technical marketing activities
Partner with Key Account Managers and Sales teams throughout the sales cycle
Provide technical input for account strategies, proposals, product positioning, and competitive opportunities
Develop and deliver application and product training programs for customers, distributors, Sales, Marketing, and Service teams
Develop and maintain application notes, protocols, FAQs, training materials, technical presentations, and application resources
Maintain knowledge of relevant technologies, scientific applications, competitive products, and Bio market trends
Share field experience with internal and global application teams
Communicate customer feedback, application challenges, competitive intelligence, and market needs to internal teams
Support escalated customer application issues and coordinate with global technical resources
Contribute to local application strategies, technical materials, and customer support processes

Requirements

What you’ll need

Bachelor's degree or above in Biology, Biotechnology, Biochemistry, Cell Biology, Molecular Biology, Biomedical Engineering, Life Sciences, or a related scientific discipline
Minimum 5 years of relevant experience in life science, biotechnology, biopharmaceutical, laboratory instrumentation, or related industries
Hands-on experience with analytical or research laboratory instruments
Experience with imaging systems, cell analysis platforms, microscopy, high-content screening, flow cytometry, or other advanced Bio analytical technologies highly preferred
Experience supporting customers in Bio, biotechnology, biopharmaceutical, pharmaceutical, academic research, or life science markets
Experience with customer-facing application support, technical consulting, product demonstrations, application training, or workflow optimization
Strong understanding of biological laboratory workflows
Strong scientific presentation and communication skills
Strong problem-solving and analytical thinking skills
Ability to work independently, manage multiple customer projects, and prioritize activities in a field-based environment
Proficiency in Korean and business-level English
Frequent domestic travel throughout South Korea required (50% or more)
Ability to stand, walk, and move for extended periods
Ability to lift and carry up to 25–50 pounds
Ability to work in customer laboratory environments
Ability to operate tools, machinery, or technical equipment
Use of appropriate personal protective equipment (PPE) required

Benefits

Comp & perks

Equal opportunity employer committed to a diverse and inclusive workforce
Investment in employee growth
Collaborative, empowered culture
Mission-driven work contributing to global health