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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in territory account management, strategic planning, and customer engagement within the pharmaceutical and healthcare sectors. Proven ability to leverage market insights and cross-functional collaboration to drive product demand and enhance patient outcomes.
Highest-signal resume keywords
Territory Account ManagementSpecialty Sales ExperienceAnalytical Problem SolvingEthical LeadershipCustomer Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Strategic Territory PlanningMarket AnalysisAccount Management StrategyNew Product LaunchesPatient Services KnowledgeReimbursement ProcessesSales Performance TrackingComplex Sales NavigationDigital Tools UtilizationOmni-Channel Strategies
Soft Skills
CollaborationCommunicationLeadershipProblem SolvingUrgency
Certifications & Qualifications
Bachelor’s DegreeValid Driver’s License
Industry Keywords
PharmaceuticalBiotechHealthcareMedical DevicesLife SciencesPatient Specialty ServicesMarket AccessBuy and BillSpecialty PharmacyHCP Engagement
About the role
Key responsibilities & impact- Navigate and resolve account challenges with tailored solutions
- Build strategic territory plans aligned with shared priorities
- Drive product demand and support better patient outcomes
- Partner with territory teammates, field teams, and home-office colleagues
- Apply market, competitive landscape, and cross-functional knowledge to anticipate opportunities and challenges
- Use territory data and market trends to uncover local insights and support pull-through efforts
- Lead impactful customer engagements virtually or in person
- Facilitate planning sessions with key stakeholders to solve complex challenges
- Collaborate across functions to meet customer needs with urgency
- Deliver real-time access support
- Work with Patient Specialty Services to ensure a seamless customer experience
- Use digital tools and omni-channel strategies to personalize outreach
- Engage customers across virtual and face-to-face settings
Requirements
What you’ll need- Bachelor’s degree required from 4-year college or university
- Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years; candidates from medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors are also welcomed
- Associate level: limited prior sales experience acceptable; alternatively, recently separated from the US Military with 4+ years of military service in a leadership capacity
- Territory Account Specialist: 2+ years’ experience in a relevant specialty sales or similarly complex sales role within the last 5 years
- Senior Territory Account Specialist: 5+ years’ experience in a relevant specialty sales or similarly complex sales role within the last 5 years
- Executive Territory Account Specialist: 10+ years’ experience in a relevant specialty sales or similarly complex sales role within the last 5 years
- Proven track record of consistent high performance
- Experience navigating and selling to large accounts and key customers
- Analytical ability to seek, prioritize, and apply relevant information to solve customer problems
- Ethical leadership and ability to foster ethical behavior and compliance with company policies and laws
- Must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border
- Ability to travel 60–80% over a broad geography, including driving and/or flying within the territory
- Fully valid and unrestricted driver’s license required
- Preferred experience in the 2-year Novartis Sales Internship Program and demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities
- Experience across therapeutic groups, disease states, account management strategy, and new product launches is desirable
- Understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs is desirable
- Must successfully complete required initial training, including home study of 8 or fewer hours per day and 40 or fewer hours per week
Benefits
Comp & perks- Performance-based cash incentive
- Eligibility to be considered for annual equity awards, depending on role level
- Health benefits
- Life benefits
- Disability benefits
- 401(k) with company contribution and match
- Vacation
- Personal days
- Holidays
- Other leaves
- Reasonable accommodations for individuals with disabilities
