Allergy Territory Account Specialist

Novartis

. Lead personalized account experiences reflecting the needs of each account and health care provider .

Posted 10/17/2026full-timeRemote • Illinois • United StatesJuniorMid-Level💰 $119,700 - $222,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management and customer engagement within the pharmaceutical and healthcare sectors, leveraging analytical abilities to drive patient outcomes and navigate complex challenges. Proficient in utilizing digital tools and omni-channel strategies for effective communication and outreach.

Highest-signal resume keywords

Account ManagementCustomer EngagementAnalytic AbilitiesEthical LeadershipTerritory Planning

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ExperienceMarket AccessPatient ServicesReimbursementClinical Product CommunicationStrategic Account EngagementProblem SolvingData AnalysisTerritory Data UtilizationComplex Sales Strategies

Soft Skills

CollaborationCommunicationRelationship BuildingAdaptabilityLeadership

Tools & Technologies

Digital ToolsOmni-Channel StrategiesPatient Specialty Services

Industry Keywords

PharmaceuticalBiotechHealthcareMedical DevicesLife SciencesDiagnosticsB2B SalesEthical ComplianceTerritory ManagementCustomer Solutions

About the role

Key responsibilities & impact

Lead personalized account experiences reflecting the needs of each account and health care provider
Act as the primary point of contact for customers
Build meaningful customer connections and identify shared priorities
Navigate solutions connecting customers to Novartis resources to improve patient outcomes
Balance demand generation with strategic account engagement
Navigate and resolve account challenges with tailored solutions
Build strategic territory plans to drive product demand and support patient outcomes
Partner with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support
Apply market, competitive landscape, and cross-functional knowledge to anticipate opportunities and respond to challenges
Use territory data and market trends to uncover local insights and support pull-through efforts
Lead impactful customer engagements virtually or in person
Facilitate planning sessions with stakeholders to solve complex challenges
Deliver real-time access support and work with Patient Specialty Services
Use digital tools and omni-channel strategies for virtual and face-to-face customer outreach
Travel throughout the assigned geography and drive or fly within the territory

Requirements

What you’ll need

Bachelor’s degree required from 4-year college or university
Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years; candidates from medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors are also welcomed
Proven track record of consistent high performance
Experience navigating and selling to large accounts and key customers
Analytic abilities to seek out, prioritize, and apply relevant information to solve customer problems
Ethical leadership and ability to foster ethical behavior and compliance with company policies and laws
Must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border
Ability to travel 60–80% over a broad geography
Ability to drive and/or fly within the territory
Fully valid and unrestricted driver’s license required
Associate level: recently separated from the US Military with 4+ years of military service in a leadership capacity, or limited prior sales experience
Territory Account Specialist: 2+ years’ experience in a relevant industry or similarly complex sales role within the last 5 years
Senior Territory Account Specialist: 5+ years’ experience in a relevant industry or similarly complex sales role within the last 5 years
Executive Territory Account Specialist: 10+ years’ experience in a relevant industry or similarly complex sales role within the last 5 years
Ability to collaborate and work cross-functionally within a matrix environment
Ability to communicate clinical product information
Desirable: experience across therapeutic groups, disease states, account management strategy, and new product launches
Desirable: understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and medical calling on HCPs
Must successfully complete required initial training
Company will not sponsor visas for this position

Benefits

Comp & perks

Performance-based cash incentive
Eligibility for annual equity awards depending on role level
Health benefits
Life benefits
Disability benefits
401(k) with company contribution and match
Vacation
Personal days
Holidays
Other leaves
Reasonable accommodations for disabilities
Initial training, including home study