Associate Director, Access & Reimbursement – Cardiovascular

Novartis

. Partner with complex healthcare accounts to support patient access and reimbursement needs across the care continuum .

Posted 11/10/2026full-timeRemote • United StatesSenior💰 $160,300 - $297,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient access and reimbursement strategies within the pharmaceutical and biotech industries, with a strong focus on specialty products and healthcare workflows. Proven ability to build relationships with healthcare stakeholders and develop compliant solutions to overcome access barriers.

Highest-signal resume keywords

Patient Access SupportReimbursement StrategiesSpecialty Pharmacy ExperienceAccount ManagementHealthcare Market Trends

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims ManagementAccess Pathways AnalysisPatient Support ProgramsBilling WorkflowsInventory ManagementPayer PoliciesTreatment Barrier IdentificationMarket Access PlanningHealthcare ComplianceCustomer Education

Soft Skills

Relationship BuildingCollaborationProblem SolvingCommunicationCustomer Insights Sharing

Certifications & Qualifications

Bachelor’s Degree

Industry Keywords

Pharmaceutical IndustryBiotech IndustryHealthcare SystemsProvider NetworksSpecialty ProductsPatient ServicesRevenue Cycle ManagementHealthcare Office WorkflowsBuy-and-Bill ProcessesPatient Acquisition Pathways

About the role

Key responsibilities & impact

Partner with complex healthcare accounts to support patient access and reimbursement needs across the care continuum
Build relationships with providers, administrators, revenue cycle leaders, billing and coding teams, pharmacy stakeholders, and health system decision-makers
Educate customers on access, reimbursement, payer coverage, claims management, and patient support resources
Analyze reimbursement and access challenges, identify treatment barriers, and help develop compliant solutions
Serve as a subject matter expert on regional and local reimbursement dynamics, payer policies, and healthcare market trends
Support implementation and pull-through of coverage decisions
Provide guidance on product acquisition and buy-and-bill processes, inventory management, ordering, billing workflows, alternate distribution channels, and sites of care
Collaborate with Patient Support Services and cross-functional partners on issue resolution, case management support, and customer education
Share customer insights, reimbursement trends, and market dynamics with internal stakeholders
Develop and execute territory-specific access and reimbursement plans
Travel throughout the assigned geography and conduct customer-facing field work

Requirements

What you’ll need

Bachelor’s degree required from 4-year college or university
5+ years’ experience within the pharmaceutical or biotech industry supporting Patient Services, Market Access, Sales, Account Management, or related functions
2+ years in a patient support role for specialty products
Experience partnering with complex healthcare practices, health systems, and provider networks to support patient access and acquisition pathways
Experience managing strategic accounts, identifying access barriers, and developing solutions supporting patient outcomes
Deep understanding of manufacturer-sponsored patient support programs and their integration into healthcare office workflows
Experience supporting specialty products distributed through Specialty Pharmacy networks and channels
Strong knowledge of reimbursement and product access pathways, including specialty pharmacy, buy-and-bill, and retail distribution models
Must reside within the territory or within a reasonable daily commuting distance of 60 miles from the territory border
Ability to travel 60–80% over a broad geography
Ability to drive and/or fly within the territory
Must have a valid, fully valid and unrestricted driver’s license
Must successfully complete initial training, including home study in eight or fewer hours per day and forty or fewer hours per week
Company will not sponsor visas for this position

Benefits

Comp & perks

Performance-based cash incentive
Eligibility to be considered for annual equity awards, depending on role level
Health benefits
Life benefits
Disability benefits
401(k) with company contribution and match
Vacation, personal days, holidays and other leaves
Reasonable accommodations for individuals with disabilities