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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in territory account management, strategic planning, and customer engagement within the pharmaceutical and healthcare sectors. Proven ability to leverage market insights and analytics to drive product demand and improve patient outcomes.
Highest-signal resume keywords
Territory Account ManagementCustomer EngagementMarket Access KnowledgeAnalytic AbilitiesEthical Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ExperienceAccount NavigationProblem SolvingStrategic PlanningMarket Analysis
Soft Skills
CollaborationCommunicationRelationship BuildingAdaptabilityLeadership
Tools & Technologies
Digital ToolsOmni-Channel StrategiesPatient Specialty Services
Certifications & Qualifications
Bachelor’s DegreeValid Driver’s License
Industry Keywords
PharmaceuticalBiotechHealthcareMedical DevicesAccount Management StrategyPatient ServicesReimbursementSpecialty Pharmacy
About the role
Key responsibilities & impact- Navigate and resolve account challenges with tailored solutions
- Build strategic territory plans aligned with shared priorities to drive product demand and improve patient outcomes
- Partner with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support
- Apply market, competitive landscape, and cross-functional knowledge to anticipate opportunities and respond to challenges
- Use territory data and market trends to uncover local insights and support pull-through efforts
- Lead impactful customer engagements virtually and in person
- Facilitate planning sessions with stakeholders to solve complex challenges across functions
- Deliver real-time access support and collaborate with Patient Specialty Services
- Use digital tools and omni-channel strategies to personalize outreach across virtual and face-to-face settings
- Act as the primary point of contact for accounts and healthcare providers
- Build meaningful customer connections, identify shared priorities, and connect customers with Novartis resources
Requirements
What you’ll need- Bachelor’s degree required from 4-year college or university
- Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years; candidates from medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors are also welcomed
- Associate level: limited prior sales experience may qualify; alternatively, recently separated US Military candidates with 4+ years of military service in a leadership capacity
- Territory Account Specialist: 2+ years’ experience in a relevant sales role or similarly complex sector within the last 5 years
- Senior Territory Account Specialist: 5+ years’ experience in a relevant sales role or similarly complex sector within the last 5 years
- Executive Territory Account Specialist: 10+ years’ experience in a relevant sales role or similarly complex sector within the last 5 years
- Proven track record of consistent high performance
- Experience navigating and selling to large accounts and key customers
- Analytic abilities to seek, prioritize, and apply relevant information to solve customer problems
- Ethical leadership and ability to foster ethical behavior and compliance with company policies and laws
- Must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border
- Ability to travel 60–80% over a broad geography
- Ability to drive and/or fly within the territory
- Fully valid and unrestricted driver’s license required
- Preferred experience in the 2-year Novartis Sales Internship Program is desirable
- Experience across therapeutic groups, disease states, account management strategy, and new product launches is desirable
- Understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs is desirable
Benefits
Comp & perks- Performance-based cash incentive
- Eligibility to be considered for annual equity awards, depending on role level
- Health benefits
- Life benefits
- Disability benefits
- 401(k) with company contribution and match
- Vacation
- Personal days
- Holidays
- Other leaves
- Reasonable accommodations for individuals with disabilities
