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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing key accounts and building strategic territory plans to enhance customer engagement and drive product demand. Proficient in utilizing market insights and digital tools to deliver tailored solutions and improve patient outcomes.
Highest-signal resume keywords
Key Account ManagementStrategic Territory PlanningComplex Sales ExperienceAnalytic Problem SolvingEthical Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Pharmaceutical SalesBiotech SalesHealthcare SalesCustomer EngagementDemand GenerationMarket AnalysisSales StrategyAccount NavigationPatient Outcome ImprovementOmni-Channel Outreach
Soft Skills
Customer Relationship BuildingCollaborationCommunicationProblem SolvingAdaptability
Tools & Technologies
Digital ToolsCRM SoftwareData Analysis ToolsVirtual Engagement Platforms
Industry Keywords
HealthcarePharmaceuticalBiotechMedical DevicesLife SciencesB2B SalesComplianceCustomer Credentialing
About the role
Key responsibilities & impact- Serve as the primary point of contact for key accounts and Health Care Providers
- Build meaningful customer connections and identify shared priorities
- Navigate solutions linking customers to Novartis resources to improve patient outcomes
- Balance demand generation with strategic account engagement
- Navigate and resolve account challenges with tailored solutions
- Build strategic territory plans aligned to shared priorities
- Drive product demand and support better patient outcomes
- Partner with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support
- Apply market, competitive landscape, and cross-functional knowledge to anticipate opportunities and respond to challenges
- Use territory data and market trends to uncover local insights and support pull-through efforts
- Lead impactful virtual and in-person customer engagements
- Facilitate planning sessions with key stakeholders to solve complex challenges
- Collaborate across functions to meet customer needs with urgency
- Deliver real-time access support and work with Patient Specialty Services to ensure a seamless customer experience
- Use digital tools and omni-channel strategies to personalize outreach across virtual and face-to-face settings
- Complete initial training, including home study of up to 8 hours per day and 40 hours per week
Requirements
What you’ll need- Bachelor’s degree required from 4-year college or university
- Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years, or experience in complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors
- Proven track record of consistent high performance
- Experience navigating and successfully selling to large accounts and key customers
- Analytic abilities to seek out, prioritize, and apply relevant information to solve customer problems
- Ethical leadership and ability to foster an environment promoting ethical behavior and compliance with company policies and laws
- Must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border
- Ability to travel 60–80% over a broad geography
- Ability to drive and/or fly within the territory
- Fully valid and unrestricted driver’s license required
- Associate level: recently separated from the US Military with 4+ years of military service in a leadership capacity, or limited prior sales experience
- Territory Account Specialist: 2+ years’ experience in a relevant industry or sales role of similar complexity within the last 5 years
- Senior Territory Account Specialist: 5+ years’ experience in a relevant industry or sales role of similar complexity within the last 5 years
- Executive Territory Account Specialist: 10+ years’ experience in a relevant industry or sales role of similar complexity within the last 5 years
- Customer-facing employees must comply with applicable customer credentialing guidelines, which may require vaccination
Benefits
Comp & perks- Performance-based cash incentive
- Eligibility to be considered for annual equity awards, depending on role level
- Health benefits
- Life benefits
- Disability benefits
- 401(k) with company contribution and match
- Vacation
- Personal days
- Holidays
- Other leaves
- Reasonable accommodations for qualified individuals with disabilities
