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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building customer relationships and navigating complex sales environments within the pharmaceutical and healthcare sectors. Proficient in utilizing analytical skills to drive strategic territory planning and deliver tailored solutions that enhance patient outcomes.
Highest-signal resume keywords
Pharmaceutical Sales ExperienceAccount ManagementAnalytical Problem SolvingCross-Functional CollaborationCustomer Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Territory PlanningSales Strategy DevelopmentMarket AnalysisCustomer Needs AssessmentData-Driven Decision Making
Soft Skills
Ethical LeadershipEffective CommunicationRelationship BuildingProblem Solving
Tools & Technologies
Digital ToolsOmni-Channel Strategies
Certifications & Qualifications
Bachelor's DegreeValid Driver's License
Industry Keywords
HealthcareBiotechMedical DevicesLife SciencesB2B Sales
About the role
Key responsibilities & impact- Serve as the primary point of contact for accounts and health care providers
- Build meaningful customer connections and identify shared priorities
- Navigate solutions that connect customers to Novartis resources and improve patient outcomes
- Resolve account challenges with tailored solutions
- Build strategic territory plans that drive product demand and support patient outcomes
- Partner with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support
- Analyze market knowledge, competitive landscapes, and cross-functional dynamics to anticipate opportunities and challenges
- Use territory data and market trends to uncover local insights and lead customer engagements virtually or in person
- Facilitate planning sessions with stakeholders to solve complex challenges
- Deliver real-time access support and collaborate with Patient Specialty Services
- Use digital tools and omni-channel strategies to personalize customer outreach
- Engage customers in virtual and face-to-face settings
Requirements
What you’ll need- Bachelor’s degree required from a 4-year college or university
- Experience in pharmaceutical, biotech, healthcare, medical devices, diagnostics, life sciences services, insurance, consumer health, B2B, or similarly complex sales environments
- Proven track record of consistent high performance
- Experience navigating and selling to large accounts and key customers
- Analytical ability to seek, prioritize, and apply relevant information to solve customer problems
- Ethical leadership and ability to foster ethical behavior and compliance with company policies and laws
- Must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border
- Ability to travel 60–80% over a broad geography
- Ability to drive and/or fly within the territory
- Fully valid and unrestricted driver’s license required
- Associate level: limited prior sales experience acceptable, or 4+ years of military service in a leadership capacity for recently separated US military candidates
- Territory Account Specialist: 2+ years’ experience in a comparable sales role within the last 5 years
- Senior Territory Account Specialist: 5+ years’ experience in a comparable sales role within the last 5 years
- Executive Territory Account Specialist: 10+ years’ experience in a comparable sales role within the last 5 years
- Ability to collaborate cross-functionally within a matrix environment
- Ability to communicate clinical product information effectively
- Successful completion of required initial training
Benefits
Comp & perks- Performance-based cash incentive
- Potential eligibility for annual equity awards, depending on role level
- Health benefits
- Life benefits
- Disability benefits
- 401(k) with company contribution and match
- Vacation
- Personal days
- Holidays
- Other leaves
- Reasonable accommodations for qualified individuals with disabilities
