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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing key accounts and healthcare provider relationships while leveraging analytical abilities to drive product demand and improve patient outcomes. Proficient in utilizing digital tools and omni-channel strategies for effective customer engagement and collaboration.
Highest-signal resume keywords
Key Account ManagementPharmaceutical Sales ExperienceAnalytic AbilitiesCross-Functional CollaborationEthical Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account NavigationData AnalysisTerritory PlanningCustomer EngagementDemand Generation
Soft Skills
CommunicationRelationship BuildingProblem SolvingStakeholder FacilitationStrategic Thinking
Tools & Technologies
Digital ToolsOmni-Channel StrategiesPatient Specialty Services
Industry Keywords
HealthcareBiotechMedical DeviceLife SciencesB2B Sales
About the role
Key responsibilities & impact- Lead personalized account experiences for key accounts and health care providers
- Serve as the primary point of contact for customers
- Build meaningful customer connections and identify shared priorities
- Navigate solutions connecting customers to Novartis resources to improve patient outcomes
- Balance demand generation with strategic account engagement
- Navigate and resolve account challenges with tailored solutions
- Build strategic territory plans aligned with shared priorities
- Apply insights and tactics to drive product demand and support patient outcomes
- Partner with territory teammates, field teams, and home-office colleagues
- Use market, competitive, and cross-functional knowledge to anticipate opportunities and challenges
- Analyze territory data and market trends to uncover local insights
- Support pull-through efforts and lead customer engagements virtually or in person
- Facilitate stakeholder planning sessions to solve complex challenges
- Deliver real-time access support and collaborate with Patient Specialty Services
- Use digital tools and omni-channel strategies for virtual and face-to-face customer outreach
- Complete required initial training, including home study
Requirements
What you’ll need- Bachelor’s degree required from 4-year college or university
- Experience within the last 5 years in pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B, or similarly complex sales environments
- Proven track record of consistent high performance
- Experience navigating and selling to large accounts and key customers
- Analytic abilities to seek, prioritize, and apply relevant information to solve customer problems
- Ethical leadership and ability to foster ethical behavior and compliance with company policies and laws
- Must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border
- Ability to travel 60–80% over a broad geography
- Ability to drive and/or fly within the territory
- Fully valid and unrestricted driver’s license required
- Associate level: recently separated from the US Military with 4+ years of military service in a leadership capacity, or limited prior sales experience
- Territory Account Specialist: 2+ years’ experience in a relevant specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B, or similarly complex sales role within the last 5 years
- Senior Territory Account Specialist: 5+ years’ experience in a relevant industry or similarly complex sales role within the last 5 years
- Executive Territory Account Specialist: 10+ years’ experience in a relevant industry or similarly complex sales role within the last 5 years
- Ability to collaborate cross-functionally within a matrix environment
- Ability to communicate clinical product information
- Company will not sponsor visas for this position
Benefits
Comp & perks- Performance-based cash incentive
- Potential eligibility for annual equity awards, depending on role level
- Health benefits
- Life benefits
- Disability benefits
- 401(k) with company contribution and match
- Vacation
- Personal days
- Holidays
- Other leaves
- Reasonable accommodations for individuals with disabilities