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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building strategic territory plans and delivering personalized account experiences for Health Care Providers. Proven ability to navigate complex customer challenges and leverage market insights to enhance patient outcomes.
Highest-signal resume keywords
Account ManagementSales Experience in Pharmaceutical IndustryAnalytical Problem SolvingEthical LeadershipCustomer Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales StrategyMarket AnalysisTerritory PlanningData AnalysisCustomer Relationship Management
Soft Skills
CommunicationCollaborationProblem-SolvingInterpersonal SkillsLeadership
Tools & Technologies
Digital ToolsOmni-Channel Strategies
Certifications & Qualifications
Bachelor's DegreeValid Driver's License
Industry Keywords
HealthcareBiotechPharmaceuticalMedical DevicesLife Sciences
About the role
Key responsibilities & impact- Lead personalized account experiences for Health Care Providers and key accounts
- Serve as the primary point of contact for customers
- Build meaningful customer connections and identify shared priorities
- Navigate solutions connecting customers to Novartis resources to improve patient outcomes
- Balance demand generation with strategic account engagement
- Navigate and resolve account challenges with tailored solutions
- Build strategic territory plans aligned with shared priorities
- Partner with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support
- Apply market, competitive, and cross-functional knowledge to anticipate opportunities and respond to challenges
- Use territory data and market trends to uncover local insights and support pull-through efforts
- Lead impactful virtual and in-person customer engagements
- Facilitate planning sessions with key stakeholders to solve complex challenges
- Deliver real-time access support and collaborate with Patient Specialty Services
- Use digital tools and omni-channel strategies to personalize outreach across virtual and face-to-face settings
Requirements
What you’ll need- Bachelor’s degree required from 4-year college or university
- Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years; candidates from medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors are also welcomed
- Proven track record of consistent high performance
- Experience navigating and selling to large accounts and key customers
- Analytical ability to seek, prioritize, and apply relevant information to solve customer problems
- Ethical leadership and ability to foster ethical behavior and compliance with company policies and laws
- Candidate must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border
- Ability to travel 60–80% over a broad geography and drive and/or fly within the territory
- Fully valid and unrestricted driver’s license required
- Associate level: recently separated from the US Military with 4+ years of military service in a leadership capacity, or limited prior sales experience
- Territory Account Specialist: 2+ years’ experience in a comparable sales role within the last 5 years
- Senior Territory Account Specialist: 5+ years’ experience in a comparable sales role within the last 5 years
- Executive Territory Account Specialist: 10+ years’ experience in a comparable sales role within the last 5 years
- Successful completion of initial training, including home study of eight or fewer hours per day and forty or fewer hours per week
Benefits
Comp & perks- Performance-based cash incentive
- Potential eligibility for annual equity awards, depending on role level
- Health benefits
- Life benefits
- Disability benefits
- 401(k) with company contribution and match
- Vacation
- Personal days
- Holidays
- Other leaves
- Reasonable accommodations for individuals with disabilities
