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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building strategic territory plans and managing key account relationships within the pharmaceutical and healthcare sectors. Proficient in utilizing analytic abilities to drive product demand and improve patient outcomes through effective customer engagement.
Highest-signal resume keywords
Account Relationship ManagementStrategic Territory PlanningAnalytic Problem SolvingCross-Functional CollaborationCustomer Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ExperienceMarket AnalysisTerritory Data UtilizationCustomer Credentialing ComplianceClinical Product Communication
Soft Skills
Ethical LeadershipStakeholder EngagementProblem-Solving
Tools & Technologies
Digital ToolsOmni-Channel Strategies
Certifications & Qualifications
Bachelor’s DegreeValid Driver’s License
Industry Keywords
PharmaceuticalBiotechHealthcareMedical DeviceLife SciencesB2B Sales
About the role
Key responsibilities & impact- Lead personalized account experiences for Health Care Providers and key accounts
- Act as the primary point of contact for customers
- Build account relationships, identify shared priorities, and connect customers with Novartis resources
- Navigate and resolve account challenges with tailored solutions
- Build strategic territory plans to drive product demand and improve patient outcomes
- Partner with territory teammates, field teams, and home-office colleagues
- Analyze market, competitive, territory, and cross-functional information
- Use territory data and market trends to identify local insights and support pull-through efforts
- Lead customer engagements virtually and in person
- Facilitate stakeholder planning sessions to solve complex challenges
- Deliver real-time access support and collaborate with Patient Specialty Services
- Use digital tools and omni-channel strategies for virtual and face-to-face customer engagement
Requirements
What you’ll need- Bachelor’s degree required from 4-year college or university
- Experience in pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B, or similarly complex sales environments
- Relevant experience within the last 5 years
- Proven track record of consistent high performance
- Experience navigating and selling to large accounts and key customers
- Analytic abilities to prioritize and apply information to solve customer problems
- Ethical leadership and ability to promote compliance with company policies and laws
- Candidate must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border
- Ability to travel 60–80% over a broad geography
- Ability to drive and/or fly within the territory
- Fully valid and unrestricted driver’s license required
- Associate level: limited prior sales experience, or 4+ years of military service in a leadership capacity
- Territory Account Specialist: 2+ years’ experience in a relevant industry or similarly complex sales role within the last 5 years
- Senior Territory Account Specialist: 5+ years’ experience in a relevant industry or similarly complex sales role within the last 5 years
- Executive Territory Account Specialist: 10+ years’ experience in a relevant industry or similarly complex sales role within the last 5 years
- Ability to collaborate cross-functionally within a matrix environment
- Ability to communicate clinical product information effectively
- Must comply with customer credentialing guidelines for customer-facing work
- Must successfully complete initial training
Benefits
Comp & perks- Performance-based cash incentive
- Eligibility for annual equity awards, depending on role level
- Health benefits
- Life benefits
- Disability benefits
- 401(k) with company contribution and match
- Vacation
- Personal days
- Holidays
- Other leaves
- Reasonable accommodations for individuals with disabilities
- Initial training, including home study