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Novartis

Director, Implementation & Adoption Business Partner

Novartis

. Partner with transformation teams to embed adoption and implementation considerations from design through deployment .

Posted 10/26/2026full-timeEast Hanover • New Jersey • United StatesLead💰 $185,500 - $344,500 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in change management and transformation delivery, with a strong focus on developing and leading adoption plans, stakeholder engagement, and readiness assessments. Proficient in utilizing communication strategies and tools to drive behavioral changes and ensure sustainable adoption across various business functions.

Highest-signal resume keywords
Change ManagementImplementation PlanningStakeholder EngagementAdoption MetricsOrganizational Effectiveness

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Change Management AssessmentsBehavioral Change InterventionsAdoption AnalyticsWorkflow RedesignCommercial TransformationDigital Tool AdoptionReadiness MeasurementField DeploymentTransformation DeliveryOrganizational Development
Soft Skills
Exceptional Communication SkillsLeadershipCollaborationProblem-SolvingCoaching
Tools & Technologies
AI ToolsDigital ToolsLearning Management SystemsChange Management Software
Certifications & Qualifications
Change Management CertificationProsci/ADKARCCMPLean CertificationAgile Change Certification
Industry Keywords
PharmaBiotechHealthcareConsultingTechnology-Enabled Transformation

About the role

Key responsibilities & impact
  • Partner with transformation teams to embed adoption and implementation considerations from design through deployment
  • Assess change and stakeholder impacts, behavioral shifts, readiness needs, adoption metrics, and risks across business functions
  • Develop and lead implementation and adoption plans covering outcomes, success conditions, behavioral changes, interventions, roles and responsibilities, training, upskilling, and communications
  • Align deployment and change management activities across business, technology, people, learning, communications, and operational teams
  • Equip leaders, sponsors, and champions with tools and strategies to drive change adoption
  • Monitor readiness, adoption, usage, and feedback to identify barriers and accelerate business outcomes
  • Lead interventions to address risks, remove obstacles, and support sustainable post-launch adoption
  • Capture lessons learned and develop reusable adoption practices for future transformation initiatives
  • Partner with Engine teams and business leaders to embed adoption, readiness, and implementation strategies from solution design through deployment and stabilization

Requirements

What you’ll need
  • Bachelor's degree in business, organizational development, psychology, communications, HR/P&O, healthcare, life sciences, or related discipline required
  • 8+ years of experience in change management, implementation, adoption, transformation delivery, organizational effectiveness, consulting, commercial operations, or digital/business transformation
  • Experience in pharma, biotech, healthcare, consulting, or technology-enabled transformation
  • Experience with commercial transformation, field deployment, workflow redesign, AI/digital tool adoption, or new ways of working
  • Experience converting future-state designs into practical implementation and adoption plans
  • Experience facilitating change management assessments and developing readiness and adoption plans
  • Experience working with sponsors, people leaders, functional teams, product/technology teams, P&O, communications, learning, controls, and external partners
  • Ability to identify adoption risks, translate evidence into interventions, and escalate barriers
  • Exceptional executive and frontline communication skills
  • Master's degree or certification in change management, organizational development, communications, design thinking, Agile change, Prosci/ADKAR, CCMP, or Lean preferred
  • Experience with role-based learning, sponsor coaching, readiness measurement, adoption analytics, and post-launch stabilization preferred
  • Experience operating as an embedded business partner preferred
  • Position requires travel

Benefits

Comp & perks
  • Performance-based cash incentive
  • Potential eligibility for annual equity awards
  • Health benefits
  • Life benefits
  • Disability benefits
  • 401(k) with company contribution and match
  • Vacation
  • Personal days
  • Holidays
  • Other leaves
  • Remote work may be possible
  • Periodic live meetings/travel for remote associates (travel and lodging at employee’s expense)