Manager, Product Trainer – Neuro-Immunology

Novartis

. Design, develop, and facilitate innovative, interactive instructor-led and eLearning solutions for customer-facing field teams .

Posted 10/22/2026full-timeRemote • United StatesMid-LevelSenior💰 $126,000 - $234,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in designing and developing innovative learning solutions for customer-facing teams, with strong knowledge of product, disease-state, and portfolio strategies. Proficient in facilitating training programs and collaborating across various departments to meet organizational objectives.

Highest-signal resume keywords

Pharmaceutical ExperienceProduct KnowledgePresentation SkillsLearning Needs AnalysisAdministrative Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ELearning DevelopmentCurriculum DesignTraining Program FacilitationContent DevelopmentDisease-State KnowledgeAccount PlanningCustomer Engagement SkillsTraining Budget ManagementVendor SelectionArtificial Intelligence Fluency

Soft Skills

Strong Communication SkillsInterpersonal SkillsAdaptabilityOrganizational SkillsCollaboration

Industry Keywords

Neuro-ImmunologyMarket AccessPatient ServicesSales TrainingCommercial Strategy

About the role

Key responsibilities & impact

Design, develop, and facilitate innovative, interactive instructor-led and eLearning solutions for customer-facing field teams
Collaborate with General Management, Marketing, Market Access, Patient Services, Medical, external vendors, internal training partners, and subject matter experts
Develop learning solutions covering disease-state and portfolio knowledge, account planning, customer engagement skills, and territory management
Design and implement learning solutions from new-hire onboarding through ongoing in-role knowledge and skill development
Lead and support product, disease-state, portfolio, and core capability curricula
Develop content for continuing education and internal training meetings
Partner with Therapeutic Area leadership to identify priorities and incorporate content into presentations, workshops, and learning experiences
Identify, adapt, and promote relevant internal learning assets
Conduct learning needs analyses using customer feedback, field interactions, performance insights, and subject matter expert input
Develop role-specific curricula for diverse customer-facing teams
Support vendor selection and contract negotiations
Manage assigned training budgets and deliverables
Lead and facilitate training programs across the product portfolio

Requirements

What you’ll need

BA/BS required
2-5 years of pharmaceutical experience (preferred), potentially across sales representative, sales training, or marketing
Strong product, disease-state, and portfolio knowledge
Ability to learn and support multiple disease areas, therapies, priorities, and customer needs
Presentation, facilitation, and platform skills
Ability to communicate in small and large settings
Artificial Intelligence (AI) fluency
Strong oral and written communication and interpersonal skills
Understanding of portfolio strategy, business priorities, and associated tactics
Ability to partner across commercial, medical, market access, patient services, capabilities, and external vendors
Administrative management skills, including planning, organization, operational decision making, and analysis
Demonstrated experience working with others to achieve organizational objectives
Ability to anticipate and adapt and support changing business needs
Diverse marketplace, customer, and competitive landscape knowledge of Neuro-Immunology preferred

Benefits

Comp & perks

Performance-based cash incentive
Eligibility to be considered for annual equity awards, depending on role level
Health benefits
Life benefits
Disability benefits
401(k) with company contribution and match
Vacation
Personal days
Holidays
Other leaves
Reasonable accommodations for individuals with disabilities