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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building strategic territory plans and delivering tailored solutions to enhance customer engagement and patient outcomes. Proven ability to navigate complex account challenges while collaborating cross-functionally and utilizing market insights.
Highest-signal resume keywords
Account ManagementCustomer EngagementStrategic Territory PlanningSales Experience in Pharmaceutical or HealthcareAnalytical Problem Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales StrategyMarket AnalysisCustomer Relationship ManagementData AnalysisTerritory Management
Soft Skills
Ethical LeadershipCollaborationCommunicationProblem SolvingCustomer Connection
Tools & Technologies
Digital ToolsOmni-Channel StrategiesPatient Specialty Services
Certifications & Qualifications
Bachelor's DegreeValid Driver's License
Industry Keywords
PharmaceuticalBiotechHealthcareMedical DevicesLife Sciences
About the role
Key responsibilities & impact- Lead personalized account and Health Care Provider experiences as the primary point of contact
- Build meaningful customer connections and identify shared priorities
- Navigate solutions linking customers to Novartis resources to improve patient outcomes
- Balance demand generation with strategic account engagement
- Navigate and resolve account challenges with tailored solutions
- Build strategic territory plans that drive product demand and support patient outcomes
- Partner with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support
- Apply market, competitive, and cross-functional knowledge to anticipate opportunities and challenges
- Use territory data and market trends to uncover local insights and lead customer engagements virtually or in person
- Facilitate planning sessions with stakeholders to solve complex challenges
- Deliver real-time access support and work with Patient Specialty Services
- Use digital tools and omni-channel strategies for virtual and face-to-face customer engagement
Requirements
What you’ll need- Bachelor’s degree required from 4-year college or university
- Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years; candidates from medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors are also welcomed
- Proven track record of consistent high performance
- Experience navigating and selling to large accounts and key customers
- Analytical ability to seek, prioritize, and apply relevant information to solve customer problems
- Ethical leadership and ability to promote ethical behavior and compliance with company policies and laws
- Must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border
- Ability to travel 60–80% over a broad geography and drive and/or fly within the territory
- Fully valid and unrestricted driver’s license required
- Associate level: recently separated from the US Military with 4+ years of military service in a leadership capacity, or limited prior sales experience
- Territory level: 2+ years’ experience in a relevant sales role or sector within the last 5 years
- Senior level: 5+ years’ experience in a relevant sales role or sector within the last 5 years
- Executive level: 10+ years’ experience in a relevant sales role or sector within the last 5 years
- Ability to collaborate cross-functionally within a matrix environment and communicate clinical product information
- Customer-facing employees must comply with customers’ credentialing guidelines, which may require vaccination
- Successful completion of initial training, including home study of no more than 8 hours per day and 40 hours per week
Benefits
Comp & perks- Performance-based cash incentive
- Potential eligibility for annual equity awards, depending on role level
- Health benefits
- Life benefits
- Disability benefits
- 401(k) with company contribution and match
- Vacation
- Personal days
- Holidays
- Other leaves
- Reasonable accommodations for individuals with disabilities
