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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing diverse sales teams within the pharmaceutical and healthcare sectors, focusing on talent development, strategic planning, and customer engagement. Proven ability to drive sales growth and foster a high-performance culture through collaboration and innovation.
Highest-signal resume keywords
Leadership Experience in PharmaceuticalSales Management ExperienceStrategic ThinkingTalent DevelopmentCustomer-Centric Business Planning
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales GrowthTerritory ManagementOmni-Channel MarketingAnalytics PlatformsCross-Functional PartnershipsChange ManagementReimbursement KnowledgeKPI SupervisionAccount CoordinationProcess Optimization
Soft Skills
MentoringCollaborationProblem-SolvingCommunicationTeam Building
Certifications & Qualifications
Bachelor’s DegreeNovartis Emerging Leaders Development Program (ELDP)
Industry Keywords
PharmaceuticalBiotechHealthcareMedical DevicesLife SciencesB2B SalesDiagnosis Related GroupMedicare ReimbursementCustomer CredentialingSales Team Leadership
About the role
Key responsibilities & impact- Direct a team of Territory Account Specialists to deliver tailored customer experiences and generate demand in the assigned area
- Recruit, develop, retain, mentor, and lead a diverse sales team
- Establish team accountability cadence, communicate and supervise KPIs, and engage all levels of performance
- Model shared vision, clear expectations, accountability, process optimization, and challenging the status quo
- Mentor Territory Account Specialists in coordinating resources and planning total account calls
- Develop and implement customer-centric business plans with customer engagement and cross-functional partners
- Serve on the regional leadership team supporting regional goals, business execution, team development, and culture
- Build a customer-centric, high-performance culture that encourages problem-solving, collaboration, experimentation, and learning from failure
- Develop and mentor team members on clinical, access and reimbursement, territory management, and omni-channel marketing tools
- Leverage analytics platforms to guide decisions and identify risks and opportunities
- Coordinate strategic face-to-face meetings, omni-channel resources, total office calls, and cross-functional partners
- Conduct regular face-to-face field interactions and one-on-one mentoring sessions
- Complete initial training, including home study, where applicable
Requirements
What you’ll need- Bachelor’s degree required from 4-year college or university
- Leadership experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; candidates from medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors are also welcomed
- Internal Sales Associates must have successfully completed Novartis Emerging Leaders Development Program (ELDP), or have 2+ years of pharmaceutical/biotech sales management experience within the last two years prior to joining the company
- 3+ years’ experience as a first-line sales manager for the base level; leveling guidelines require 5+ years for Level II and 8+ years for Senior level
- Strong strategic thinking and enterprise mindset
- Demonstrated success attracting, developing, and retaining diverse talent
- Ability to build high-performing, collaborative teams
- Proven ability to drive sales growth, lead cross-functional partnerships, and execute strategic initiatives in complex, multi-regional environments
- Experience managing field organizations through change, innovation, or growth highly valued
- Candidate must reside within the territory or within a reasonable daily commuting distance of 100 miles from the territory border
- Ability to travel 60–80% over a broad geography
- Ability to drive and/or fly within the territory
- Fully valid and unrestricted driver’s license required
- Experience leading sales teams in promotion to large practices, hospitals, IDNs, and Systems of Care customers is desirable
- Understanding of outpatient payer and inpatient Diagnosis Related Group and Medicare reimbursement is desirable
- Customer-facing employees must comply with customers’ credentialing guidelines, which may require vaccination
- Company will not sponsor visas for this position
Benefits
Comp & perks- Performance-based cash incentive
- Eligibility to be considered for annual equity awards, depending on role level
- Health benefits
- Life benefits
- Disability benefits
- 401(k) with company contribution and match
- Vacation
- Personal days
- Holidays
- Other leaves
- Reasonable accommodations for individuals with disabilities
- Initial training including home study for field roles with a dedicated training period
