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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building strategic territory plans and delivering tailored solutions to enhance patient outcomes. Proven ability to navigate complex account challenges and foster meaningful connections with healthcare providers and customers.
Highest-signal resume keywords
Bachelor's DegreeExperience In Pharmaceutical IndustryAccount ManagementAnalytic AbilitiesEthical Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ExperienceProblem SolvingMarket AnalysisCustomer EngagementTerritory Planning
Soft Skills
CollaborationCommunicationRelationship BuildingAdaptabilityLeadership
Tools & Technologies
Digital ToolsOmni-Channel StrategiesPatient Specialty Services
Certifications & Qualifications
Valid Driver's License
Industry Keywords
HealthcareBiotechPharmaceuticalMedical DevicesLife Sciences
About the role
Key responsibilities & impact- Act as the primary point of contact for accounts and Health Care Providers
- Build meaningful connections and identify shared priorities with customers
- Navigate solutions that connect customers to Novartis resources and improve patient outcomes
- Navigate and resolve account challenges with tailored solutions
- Build strategic territory plans to drive product demand and support patient outcomes
- Partner with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support
- Apply market, competitive, and cross-functional knowledge to anticipate opportunities and challenges
- Use territory data and market trends to uncover local insights and support pull-through efforts
- Lead impactful customer engagements virtually and in person
- Facilitate planning sessions with stakeholders to solve complex challenges
- Deliver real-time access support and work with Patient Specialty Services
- Use digital tools and omni-channel strategies to personalize outreach across virtual and face-to-face settings
- Complete required initial training, including home study, for field roles with a dedicated training period
Requirements
What you’ll need- Bachelor’s degree required from 4-year college or university
- Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years; candidates from medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors are also welcomed
- Proven track record of consistent high performance
- Experience navigating and selling to large accounts and key customers
- Analytic abilities to seek out, prioritize, and apply relevant information to solve problems
- Ethical leadership and ability to foster an environment that promotes ethical behavior and compliance with company policies and laws
- Must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border
- Ability to travel 60–80% over a broad geography
- Ability to drive and/or fly within the territory
- Must have a valid, fully valid, and unrestricted driver’s license
- Associate level: recently separated from the US Military with 4+ years of military service in a leadership capacity, or limited prior sales experience
- Territory Account Specialist: 2+ years’ experience in a relevant sales role or sector within the last 5 years
- Senior Territory Account Specialist: 5+ years’ experience in a relevant sales role or sector within the last 5 years
- Ability to collaborate and work cross-functionally within a matrix environment
- Ability to communicate clinical product information effectively
- COVID-19 customer credentialing requirements may require vaccination
Benefits
Comp & perks- Performance-based cash incentive
- Eligibility to be considered for annual equity awards, depending on role level
- Health benefits
- Life benefits
- Disability benefits
- 401(k) with company contribution and match
- Vacation
- Personal days
- Holidays
- Other leaves
- Reasonable accommodations for individuals with disabilities
