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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in developing and managing a customer-focused team while effectively navigating complex healthcare environments. Possesses deep expertise in reimbursement processes, market access strategies, and patient support programs to drive organizational success.
Highest-signal resume keywords
Leadership ExperienceReimbursement ExpertiseMarket Access StrategyAccount Management SkillsPatient Support Services
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ReimbursementMarket AccessContract StrategyClaims ManagementBilling and CodingSpecialty Pharmacy DistributionStrategic PlanningBusiness Initiatives ExecutionPatient Access PathwaysHealthcare Regulations
Soft Skills
CoachingCollaborationCommunicationRelationship-BuildingPresentation Skills
Certifications & Qualifications
Bachelor’s DegreeValid Driver’s License
Industry Keywords
HealthcarePatient Support ProgramsIntegrated Delivery NetworksHealth SystemsOperational Excellence
About the role
Key responsibilities & impact- Lead, inspire, and develop a customer-focused team of Access & Reimbursement professionals
- Attract, recruit, onboard, and retain top talent
- Support ongoing learning and career development
- Build and strengthen an inclusive team environment aligned with Novartis Values & Behaviors
- Translate national strategies into impactful regional execution
- Coach teams to identify and address patient access and reimbursement challenges
- Help remove barriers to therapy initiation and continuation
- Partner with field and headquarters colleagues for aligned, customer-focused, compliant execution
- Anticipate, escalate, and help resolve access-related issues in a matrixed environment
- Build regional partnerships supporting operational excellence and outcomes for patients and customers
- Maintain understanding of company policies, industry regulations, and compliance requirements
- Contribute to regional and enterprise-wide initiatives supporting organizational priorities and business performance
- Drive and/or fly within the assigned territory
Requirements
What you’ll need- Bachelor’s degree required from 4-year college or university
- 8+ years’ experience in reimbursement, market access, contract strategy, managed care, sales, marketing, or a related healthcare field role
- Demonstrated leadership experience, including leading, coaching, and developing teams while collaborating across diverse stakeholders and functions
- Experience partnering with complex healthcare organizations, integrated delivery networks, and health systems to establish and optimize patient access pathways
- Strong strategic account management skills
- Deep understanding of manufacturer-sponsored patient support programs, including specialty pharmacy distribution, buy-and-bill processes, reimbursement, billing and coding, and claims management
- Proven success driving business initiatives, leading through change, and executing strategic plans
- Candidate must reside within region, or within a reasonable commuting distance to and from a metropolitan airport
- Ability to travel 60-80% over a broad geography, with the ability to drive and/or fly within the territory
- Fully valid and unrestricted driver’s license required
- Experience supporting specialty therapeutic areas and navigating complex practice environments (desirable)
- Strengths in patient support services, market access, cross-functional collaboration, launch readiness and execution, communication, presentation, and relationship-building (desirable)
- Ability to successfully complete initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week
Benefits
Comp & perks- Performance-based cash incentive
- Eligibility to be considered for annual equity awards, depending on role level
- Health benefits
- Life benefits
- Disability benefits
- 401(k) with company contribution and match
- Vacation
- Personal days
- Holidays
- Other leaves
- Reasonable accommodations for individuals with disabilities