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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing diverse sales teams within the pharmaceutical and healthcare sectors, focusing on strategic sales growth, customer engagement, and team development. Proficient in leveraging analytics for decision-making and optimizing customer experiences across multi-regional environments.
Highest-signal resume keywords
Leadership Experience in PharmaceuticalSales Growth Strategy ExecutionTeam Development and MentoringCross-Functional Partnership ManagementCustomer-Centric Business Planning
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ManagementStrategic ThinkingKPI CommunicationTerritory ManagementOmni-Channel MarketingClinical CoachingBusiness AcumenAnalytics Platform UtilizationChange ManagementReimbursement Knowledge
Soft Skills
MentoringCollaborationProblem-SolvingEmpowermentAccountability
Certifications & Qualifications
Bachelor’s DegreeNovartis Emerging Leaders Development Program (ELDP)
Industry Keywords
PharmaceuticalBiotechHealthcareMedical DevicesLife Sciences ServicesB2B SalesIDNsSystems of CareDiagnosis Related GroupMedicare Reimbursement
About the role
Key responsibilities & impact- Recruit, develop, retain, mentor, and lead a diverse team of Territory Account Specialists
- Deliver strategic sales objectives and establish team accountability through KPI communication and supervision
- Model shared vision, clear expectations, accountability, empowerment, and process improvement
- Monitor and mentor Territory Account Specialists in coordinating total account calls and deploying resources
- Develop and implement customer-centric business plans with customer engagement and cross-functional partners
- Optimize customer experience and product demand
- Serve on the regional leadership team supporting regional goals, business execution, team development, and culture
- Build a hard-working, customer-centric culture focused on results, collaboration, experimentation, and problem-solving
- Provide coaching in clinical, access and reimbursement, territory management, business acumen, and omni-channel marketing tools
- Leverage analytics platforms to guide decisions and identify risks and opportunities
- Direct regular face-to-face field interactions and one-on-one mentoring
- Complete required initial training, including home study, for dedicated field roles
Requirements
What you’ll need- Bachelor’s degree required from 4-year college or university
- Leadership experience in pharmaceutical, biotech, healthcare, medical devices, diagnostics, life sciences services, insurance, consumer health, B2B, or similarly structured industries with large, geographically dispersed sales teams
- 2+ years’ experience as a first-line sales manager for Area Business Leader I
- 4+ years’ experience as a first-line sales manager for Area Business Leader II
- 8+ years’ experience as a first-line sales manager for Senior Area Business Leader
- Strong, demonstrated strategic thinking and enterprise mindset
- Demonstrated success attracting, developing, and retaining diverse talent while building high-performing, collaborative teams
- Proven ability to drive sales growth, lead cross-functional partnerships, and execute strategic initiatives in complex, multi-regional environments
- Experience managing field organizations through change, innovation, or growth is highly valued
- Candidate must reside within the territory or within a reasonable daily commuting distance of 100 miles from the territory border
- Ability to travel 60–80% over a broad geography
- Ability to drive and/or fly within the territory
- Fully valid and unrestricted driver’s license required
- Experience leading sales teams in promotion to large practices, hospitals, IDNs, and Systems of Care customers is desirable
- Understanding of outpatient payer and inpatient Diagnosis Related Group and Medicare reimbursement is desirable
- Internal Sales Associates are eligible if they successfully completed Novartis Emerging Leaders Development Program (ELDP), or have 2+ years of pharmaceutical/biotech sales management experience within the last two years prior to joining the company
Benefits
Comp & perks- Performance-based cash incentive
- Eligibility to be considered for annual equity awards, depending on role level
- Health benefits
- Life benefits
- Disability benefits
- 401(k) with company contribution and match
- Vacation
- Personal days
- Holidays
- Other leaves
- Reasonable accommodations for individuals with disabilities
