Renal, Rare Territory Account Specialist

Novartis

. Lead personalized account and HCP engagement across an assigned geography .

Posted 11/5/2026full-timeRemote • Texas • United StatesJuniorMid-Level💰 $132,300 - $245,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management and customer engagement within the pharmaceutical and healthcare sectors, leveraging analytical skills to drive product demand and improve patient outcomes. Proficient in collaborating cross-functionally and utilizing digital tools for personalized outreach.

Highest-signal resume keywords

Account ManagementCustomer EngagementAnalytical SkillsCross-Functional CollaborationPharmaceutical Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Market AnalysisSales StrategyTerritory PlanningDemand GenerationProblem SolvingClinical Product CommunicationPatient Services KnowledgeMarket Access UnderstandingReimbursement ProcessesNew Product Launches

Soft Skills

Ethical LeadershipCollaborationCommunicationCustomer Relationship BuildingAdaptability

Tools & Technologies

Digital ToolsOmni-Channel StrategiesCustomer Relationship Management Software

Certifications & Qualifications

Valid Driver's License

Industry Keywords

PharmaceuticalBiotechHealthcareMedical DevicesLife SciencesB2B SalesSpecialty PharmacyHCP EngagementPatient OutcomesCredentialing Guidelines

About the role

Key responsibilities & impact

Lead personalized account and HCP engagement across an assigned geography
Act as the primary point of contact for key accounts and Health Care Providers
Build meaningful customer connections and identify shared priorities
Navigate solutions linking customers to Novartis resources to improve patient outcomes
Balance demand generation with strategic account engagement
Navigate and resolve account challenges with tailored solutions
Build strategic territory plans aligned with shared priorities
Apply insights and tactics to drive product demand and support patient outcomes
Partner with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support
Analyze market knowledge, competitive landscapes, and cross-functional dynamics to anticipate opportunities and challenges
Use territory data and market trends to uncover local insights and support pull-through efforts
Lead impactful virtual and in-person customer engagements
Facilitate planning sessions with key stakeholders to solve complex challenges
Collaborate across functions to meet customer needs with urgency
Deliver real-time access support and work closely with Patient Specialty Services
Use digital tools and omni-channel strategies to personalize outreach across virtual and face-to-face settings

Requirements

What you’ll need

Bachelor’s degree required from 4-year college or university
Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years, or experience in complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors
Proven track record of consistent high performance
Experience navigating and selling to large accounts and key customers
Analytical ability to seek, prioritize, and apply relevant information to solve customer problems
Ethical leadership and ability to foster an environment promoting ethical behavior and compliance with company policies and laws
Must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border
Ability to travel 60–80% over a broad geography
Ability to drive and/or fly within the territory
Fully valid and unrestricted driver’s license required
Associate level: recently separated from the US Military with 4+ years of military service in a leadership capacity, or limited prior sales experience
Territory level: 2+ years’ experience in a relevant industry or sales role of similar complexity within the last 5 years
Senior level: 5+ years’ experience in a relevant industry or sales role of similar complexity within the last 5 years
Executive level: 10+ years’ experience in a relevant industry or sales role of similar complexity within the last 5 years
Strong ability to collaborate and work cross-functionally within a matrix environment
Ability to communicate clinical product information
Desirable: experience across therapeutic groups, disease states, account management strategy, and new product launches
Desirable: understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs
Customer-facing employees must comply with customers’ credentialing guidelines, which may require vaccination
Ability to successfully complete initial training, including home study of eight or fewer hours per day and 40 or fewer hours per week

Benefits

Comp & perks

Performance-based cash incentive
Eligibility to be considered for annual equity awards, depending on role level
Health benefits
Life benefits
Disability benefits
401(k) with company contribution and match
Vacation
Personal days
Holidays
Other leaves
Reasonable accommodations for qualified individuals with disabilities