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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building strategic territory plans and delivering tailored solutions to healthcare providers and key accounts. Proven ability to leverage market insights and digital tools for effective customer engagement and demand generation.
Highest-signal resume keywords
Account ManagementStrategic Territory PlanningCustomer EngagementAnalytical Problem SolvingEthical Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ExperienceMarket AnalysisDemand GenerationComplex Sales StrategiesCustomer Relationship Management
Soft Skills
Interpersonal CommunicationCollaborationProblem SolvingAdaptabilityLeadership
Tools & Technologies
Digital ToolsOmni-Channel StrategiesPatient Specialty Services
Industry Keywords
PharmaceuticalBiotechHealthcareMedical DevicesLife SciencesB2B SalesInsuranceConsumer Health
About the role
Key responsibilities & impact- Lead personalized account experiences for health care providers and key accounts
- Act as the primary point of contact for customers
- Build meaningful customer connections and identify shared priorities
- Navigate solutions linking customers to Novartis resources to improve patient outcomes
- Balance demand generation with strategic account engagement
- Navigate and resolve account challenges with tailored solutions
- Build strategic territory plans to drive product demand and support patient outcomes
- Partner with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support
- Apply market, competitive landscape, and cross-functional knowledge to anticipate opportunities and respond to challenges
- Use territory data and market trends to uncover insights and lead customer engagements virtually or in person
- Facilitate planning sessions with stakeholders to solve complex challenges
- Deliver real-time access support and collaborate with Patient Specialty Services
- Use digital tools and omni-channel strategies for virtual and face-to-face customer engagement
Requirements
What you’ll need- Bachelor’s degree required from 4-year college or university
- Experience within the last 5 years in pharmaceutical, biotech, healthcare, medical devices, diagnostics, life sciences services, insurance, consumer health, B2B, or a similarly complex sales environment
- Proven track record of consistent high performance
- Experience navigating and selling to large accounts and key customers
- Analytical abilities to seek, prioritize, and apply relevant information to solve customer problems
- Ethical leadership and ability to foster an environment promoting ethical behavior and compliance
- Must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border
- Ability to travel 60–80% over a broad geography
- Ability to drive and/or fly within the territory
- Fully valid and unrestricted driver’s license required
- Associate level: recently separated from the US Military with 4+ years of military service in a leadership capacity, or limited prior sales experience
- Territory level: 2+ years’ experience in a relevant specialty, healthcare, or complex sales role within the last 5 years
- Senior level: 5+ years’ experience in a relevant specialty, healthcare, or complex sales role within the last 5 years
- Executive level: 10+ years’ experience in a relevant specialty, healthcare, or complex sales role within the last 5 years
- Ability to successfully complete initial training, including home study of no more than 8 hours per day and 40 hours per week
- Customer-facing employees must comply with applicable customer credentialing guidelines
Benefits
Comp & perks- Performance-based cash incentive
- Eligibility to be considered for annual equity awards, depending on role level
- Health benefits
- Life benefits
- Disability benefits
- 401(k) with company contribution and match
- Vacation
- Personal days
- Holidays
- Other leaves
- Reasonable accommodations for individuals with disabilities