Head of Recruiting

Novo

. Own full-cycle recruiting across North America for Product, Customer Experience, Credit and Underwriting, Banking Operations, Compliance, Marketing, and Go-to-Market roles .

Posted 9/22/2026full-timeNew York City • New York • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in full-cycle recruiting, particularly within fintech and banking sectors, utilizing AI-based tools for sourcing and screening candidates. Proficient in maintaining ATS data hygiene and delivering a compliant candidate experience while collaborating effectively with hiring managers.

Highest-signal resume keywords

Full-Cycle Recruiting ExperienceAI-Based Recruiting ToolsModern ATS ProficiencyUS Employment Law KnowledgeData-Driven Recruitment Metrics

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Full-Cycle RecruitingAI Tool ConfigurationScreening Criteria DevelopmentData HygieneRecruitment Metrics Tracking

Soft Skills

Excellent CommunicationStrong Judgment

Tools & Technologies

AshbyGreenhouseLeverZapierMake

Industry Keywords

FintechBanking OperationsComplianceCreditRisk

Tech Stack

Tools & technologies

About the role

Key responsibilities & impact

Own full-cycle recruiting across North America for Product, Customer Experience, Credit and Underwriting, Banking Operations, Compliance, Marketing, and Go-to-Market roles
Run searches from kickoff and intake through offer and close
Partner with hiring managers on job descriptions, scorecards, and interview loops
Build and maintain pipelines for recurring roles
Manage offers, negotiate with candidates, and close hires
Operate and improve AI sourcing, screening, scheduling, and candidate-communication agents
Configure AI tools per role, monitor output quality, and intervene when needed
Review AI-generated shortlists and screens; calibrate prompts, criteria, and rubrics
Work with AI platform and People teams to identify pipeline issues and test tools or workflows
Maintain accurate ATS stages, structured feedback, and reliable recruiting data in Ashby
Deliver a fair, consistent, compliant candidate experience
Track time-to-fill, pass-through rates, source quality, offer acceptance, and candidate NPS
Use funnel data to improve screens, sourcing agents, and interview loops
Partner with the People team and hiring managers; report into the People team

Requirements

What you’ll need

4–6 years of full-cycle recruiting experience, in-house or agency, with meaningful experience at a fintech, bank, or high-growth startup
Track record hiring across product, customer support or operations, credit or risk, and at least one regulated banking or financial-services role
Hands-on experience running AI-based recruiting tools
Experience configuring screening criteria or prompts, building automations, and reading dashboards
Fluency with a modern ATS such as Ashby, Greenhouse, Lever, or similar
Disciplined ATS data hygiene
Strong judgment on candidate quality
Excellent written and verbal communication
Working knowledge of US employment law as it applies to hiring, including automated decision tools
Comfort working at speed in a startup environment while maintaining quality and candidate experience
Based in the New York City area or willing to relocate
Nice to have: experience hiring for credit, underwriting, banking operations, or compliance roles
Nice to have: experience recruiting in both the US and Canada
Nice to have: experience with Zapier, Make, or an LLM API
Nice to have: employer branding or recruitment marketing experience
Nice to have: experience training hiring managers and interviewers on structured, bias-aware interviewing

Benefits

Comp & perks

Learning and development budgets
AI-based recruiting tools and automation
Human review of every hiring decision
Ability to request human review of any recruiting-process step