Novo

Recruitment

• Own full-cycle recruiting across North America for Product, Customer Experience, Credit and Underwriting, Banking Operations, Compliance, Marketing, and Go-to-Market roles
• Run searches from kickoff and intake through offer and close
• Partner with hiring managers on job descriptions, scorecards, and interview loops
• Build and maintain pipelines for recurring roles
• Manage offers, negotiate with candidates, and close hires
• Operate and improve AI sourcing, screening, scheduling, and candidate-communication agents
• Configure AI tools per role, monitor output quality, and intervene when needed
• Review AI-generated shortlists and screens; calibrate prompts, criteria, and rubrics
• Work with AI platform and People teams to identify pipeline issues and test tools or workflows
• Maintain accurate ATS stages, structured feedback, and reliable recruiting data in Ashby
• Deliver a fair, consistent, compliant candidate experience
• Track time-to-fill, pass-through rates, source quality, offer acceptance, and candidate NPS
• Use funnel data to improve screens, sourcing agents, and interview loops
• Partner with the People team and hiring managers; report into the People team

Head of Recruiting

Product Designer

• Own end-to-end design for cross-surface initiatives including onboarding and account opening, money movement, lending and credit, invoicing, and getting paid
• Turn ambiguous business goals and regulatory constraints into product strategy, information architecture, and interaction models
• Work with product and engineering leads to shape the roadmap
• Define quality standards for interaction, visual, and content design
• Run design critiques
• Ship polished, accessible, WCAG-conformant, production-ready design across web and native mobile
• Lead the evolution of Novo's design system, including tokens, components, patterns, documentation, and growth processes
• Partner with engineering to keep Figma and production aligned and retire inconsistencies
• Collaborate with Compliance, Risk, and Legal on disclosures, consent, KYC/KYB, security, fees, terms, and edge cases
• Use AI tools for research synthesis, exploration, prototyping, and documentation
• Contribute design thinking to Novo's AI-powered product experiences
• Mentor senior and mid-level designers
• Write and codify design principles, patterns, and playbooks
• Represent design in cross-functional and leadership conversations

Head of Recruiting

Staff Product Designer