Global Partner Programs and Operations Manager

Nozomi Networks

. Own the Nozomi Networks Partner Program end to end, including its structure, benefits, incentives, policies, and operational processes .

Posted 11/3/2026full-timeRemote • United StatesSeniorLead💰 $160,000 - $180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing and optimizing partner programs, including strategy development, operational processes, and partner enablement. Proficient in financial modeling, Salesforce, and partner relationship management to drive program success and partner satisfaction.

Highest-signal resume keywords

Partner Program ManagementChannel OperationsSalesforce ProficiencyFinancial ModelingExceptional Written Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program Financial ModelingPartner TieringMDF ManagementNFR ManagementIncentive Program DesignTwo-Tier Distribution ModelsReseller EconomicsMSSP EconomicsPartner ContractingData Analysis

Soft Skills

Cross-Functional LeadershipCommunicationOperational ExcellenceCultural SensitivityTrust Building

Tools & Technologies

SalesforcePartner Relationship Management (PRM) PlatformsPartner PortalExcel

Industry Keywords

B2B TechnologyCybersecurityPartner EnablementChannel ProgramsPartner Advisory Council

Tech Stack

Tools & technologies

Cyber SecurityIoT

About the role

Key responsibilities & impact

Own the Nozomi Networks Partner Program end to end, including its structure, benefits, incentives, policies, and operational processes
Define the multi-year partner program strategy and roadmap, benchmarked against competitive OT/IoT and adjacent security vendor programs
Shape distributor program tiers and economics and launch emerging programs such as an Authorized Assessment Partner track
Design and govern the partner tier model, including qualification criteria, benefits, discounts, advancement/demotion mechanics, annual reviews, and partner-facing scorecards
Run structured partner feedback through a partner advisory council, NPS/CSAT, or similar mechanism
Design and maintain the partner enablement curriculum, competency and certification requirements, and partner LMS content calendar
Own the partner portal, self-service resource center, deal-registration workflow, and PRM UX/roadmap with IT and the PRM vendor
Build and publish program guides, benefit summaries, logos, badges, and partner-facing communications
Launch and manage the Partner Rewards Program and SPIFF campaigns
Manage MDF, NFR, partner training allowances, and certification-linked benefits
Own partner portal terms, conditions, and program policies with Legal; lead annual partner reviews, onboarding, tier changes, and offboarding
Maintain internal Partner Program processes and procedures and champion Salesforce data hygiene
Track partner program metrics and build reporting and financial models, delivering insights and recommendations to channel leadership and executives
Equip Partner Account Managers with tools, templates, and communications
Support partner marketing, swag and recognition programs, and industry award submissions
Promote transparency, trust, and accountability

Requirements

What you’ll need

7+ years of experience in channel or partner programs, channel operations, or alliances at a B2B technology company; cybersecurity experience strongly preferred
Proven track record designing and launching global partner programs, including tiering, benefits, discounts, MDF, NFR, and incentive/SPIFF programs
Working knowledge of two-tier distribution models, reseller and MSSP economics, and partner contracting
Strong operational and analytical skills, including advanced Excel and program financial modeling
Hands-on experience with Salesforce and partner relationship management (PRM) or partner portal platforms
Exceptional written communication, with the ability to turn complex policies into simple, publish-ready content
Ability to lead cross-functional initiatives with Legal, Finance, Marketing, and Sales without direct authority
Comfort operating across time zones and cultures with a global partner base
A bias for simplicity, structure, and scalable processes
Ability to operate in high-trust, high-confidentiality environments
Successful candidates will be subjected to background verification checks

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
401(k) plan with employer matching program
Flexible paid time off
Paid holidays
Paid parental leave
Health & Wellness benefits
Financial benefits
Work-Life Balance benefits
Unparalleled Flexible Time-Off