Adherence Medical Assistant

Nsight Health

. Conduct outbound outreach to support patient adherence and RPM engagement goals .

Posted 9/30/2026full-timeRemote • United StatesMid-LevelSenior💰 $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient engagement and education, with a strong focus on communication and adherence support. Proficient in EHR systems and committed to maintaining HIPAA compliance in all patient interactions.

Highest-signal resume keywords

Active Medical Assistant LicenseStrong Communication SkillsEHR Systems ProficiencyPatient Engagement ExperienceMotivational Support Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Patient EducationAdherence SupportDocumentation ComplianceInteractive CommunicationBarriers Identification

Soft Skills

Persuasive SkillsCollaborationMotivational Support

Tools & Technologies

EHR SystemsAI Outreach Systems

Certifications & Qualifications

Medical Assistant License

Industry Keywords

Patient EngagementHIPAA ComplianceClinical ConcernsOutbound OutreachPhysiological Readings

About the role

Key responsibilities & impact

Conduct outbound outreach to support patient adherence and RPM engagement goals
Encourage and educate patients to complete required physiological readings each month
Perform Interactive Communication calls to assess patient status and support clinical engagement
Identify and address barriers to adherence through education and motivational support
Prioritize outreach based on adherence status and campaign requirements
Maintain accurate and compliant documentation of all patient interactions
Escalate clinical concerns or patient issues to appropriate care teams
Collaborate with internal teams and AI outreach systems to ensure efficient patient engagement
Complete comprehensive training before independently supporting patients

Requirements

What you’ll need

Must have an active Medical Assistant license
Strong communication and persuasive skills
Passion for patient engagement and education
Moderate to advanced proficiency in EHR systems
Experience in a medical or sales-focused role preferred
Minimum internet speed of 50 Mbps download / 15 Mbps upload
Hardwired internet connection required
Speed test submission required during the offer process
Private, HIPAA-compliant workspace
Mandatory completion of a four-week training program
Training attendance Monday through Friday, 9:00 AM–6:00 PM Eastern Time

Benefits

Comp & perks

11 Paid Company Holidays annually
Paid Time Off (PTO)
Medical, Dental, Vision, and supplemental insurance options
401(k) Plan with 3.5% Company Match
Company-provided equipment
Evening Differential: +$1.50/hour for hours worked after 7:00 PM
Late-Night Differential: +$2.00/hour for hours worked after 10:00 PM
Weekend Differential: +$1.50/hour for all hours worked Saturday and Sunday
$1,500 Sign-On Bonus paid after 120 days of continuous employment, contingent upon active employment and satisfactory performance at time of payout
Uncapped Monthly Bonus Potential ($3,000–$4,000 average)
5% Bilingual Pay Allowance