Enrollment, Inside Sales Phone Agent

Nsight Health

. Conduct outbound calls to patients using provided scripts to explain and enroll them in remote patient monitoring and chronic care management programs .

Posted 10/3/2026full-timeRemote • United StatesMid-LevelSenior💰 $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong communication and interpersonal skills to effectively engage patients and secure enrollments in remote patient monitoring and chronic care management programs. Proficient in utilizing Google Workspace tools for data management while adhering to HIPAA compliance and providing exceptional customer service.

Highest-signal resume keywords

Proven Sales ExperienceExcellent Communication SkillsGoogle Workspace ProficiencyCall Center ExperienceHIPAA Compliance Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Outbound CallingData EntryPatient EnrollmentScript NavigationProblem-SolvingTime ManagementMultitaskingDocument Interpretation

Soft Skills

Interpersonal SkillsEmpathyPositive AttitudeRapport BuildingAdaptability

Tools & Technologies

Google SheetsGoogle DocsAI ToolsWorkflow Automation Platforms

Certifications & Qualifications

Associate Degree (Preferred)

Industry Keywords

Remote Patient MonitoringChronic Care ManagementHIPAA ComplianceCustomer ServiceCall Center

About the role

Key responsibilities & impact

Conduct outbound calls to patients using provided scripts to explain and enroll them in remote patient monitoring and chronic care management programs
Effectively communicate the value of services, address patient questions, and overcome objections to secure enrollments
Meet and exceed daily and monthly enrollment targets
Provide exceptional customer service and ensure a positive patient experience
Accurately verify and record patient information
Adhere to HIPAA and company compliance guidelines
Participate in daily morning virtual meetings and collaborate using Google Workspace tools
Utilize Google Sheets and Docs for data entry and reporting
Remain flexible and adaptable to changes in scripts, processes, and program offerings
Anticipate patient needs and provide proactive support
Maintain compliance with company policies and applicable regulations
Perform other duties as assigned

Requirements

What you’ll need

Proven sales experience is required
Excellent communication and interpersonal skills, with a clear and friendly speaking voice
Ability to navigate multiple scripts and handle potential rejections
Strong ability to build rapport and establish trust with patients
Ability to multitask and manage time effectively in a remote work environment
Positive, upbeat, and empathetic attitude
Ability to read, write, and interpret documents and instructions
Strong problem-solving and reasoning abilities
Strong communication and organizational skills
Proficiency in Google Workspace (Sheets, Docs, etc.) preferred
Associate degree is a plus
Call center experience preferred
Minimum internet speed of 50 Mbps download / 10 Mbps upload
Hardwired internet connection required; no Wi-Fi
Speed test submission required during the offer process
Private, HIPAA-compliant workspace
Willingness and ability to actively use AI tools such as Claude, ChatGPT, and workflow automation platforms
Attendance is mandatory for the 5–7 day training program, Monday through Friday, 9:00 AM–6:00 PM Eastern Time

Benefits

Comp & perks

Shift differentials: +$1.50/hour for hours worked after 7:00 PM
Late-night differential: +$2.00/hour for hours worked after 10:00 PM
Weekend differential: +$1.50/hour for all hours worked Saturday and Sunday
Sign-on bonus: $1,500 paid after 120 days of continuous employment, contingent upon active employment and satisfactory performance
Monthly bonus potential up to $4,500
5% bilingual pay allowance
11 paid company holidays annually
Paid Time Off (PTO)
Medical, dental, vision, and supplemental insurance options
401(k) plan with 3.5% company match
Company-provided equipment
Private, HIPAA-compliant workspace
Remote work from a home office