NSN Revenue Resources

Manager

• Report to the Director of Client Operations
• Ensure best practice and optimal revenue cycle results for assigned central billing office clients, with direct oversight of 8–12 surgery centers
• Maintain client and employee satisfaction, KPI and client performance results
• Collaborate internally and externally to drive revenue cycle and reimbursement initiatives
• Lead a team of A/R Specialists and manage 6–10 remote employees performing accounts receivable functions
• Ensure revenue cycle operations meet quality standards and organizational and client expectations
• Identify issues and solutions related to delays in payment resolution
• Monitor collection processes and identify cash flow improvement opportunities
• Trend and analyze A/R aging and communicate with payers
• Implement key strategies and foster accountability within a high-performing team
• Communicate trends, issues, resolutions, and opportunities to clients
• Maintain expertise on assigned clients, regional payer trends, and client specifics
• Assist staff with daily and weekly workflows to achieve KPIs
• Manage team assignments across client facilities to meet productivity and collection goals
• Provide analysis, reporting, and recommendations on billing, collection, posting, A/R aging, volumes, and trends
• Evaluate audit findings and establish baselines and expectations for improvement
• Identify training needs based on audit findings
• Train newly hired and existing employees

Revenue Cycle Manager – ASC