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NTT

Senior Client Manager

NTT

. Manage and develop strategic industrial-sector clients, excluding the public sector .

Posted 11/9/2026full-timeMunich • GermanySeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in strategic account management and business development, with a strong focus on customer acquisition and relationship management. Proficient in advising clients on digitalization and IT transformation solutions, ensuring high customer satisfaction and effective communication.

Highest-signal resume keywords
Sales ExperienceCustomer AcquisitionStrategic Account ManagementNetworking KnowledgeNative-Level German Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Business DevelopmentProposal ManagementFinancial CalculationsDigital Workspace SolutionsManaged Services Knowledge
Soft Skills
Relationship ManagementCommunication SkillsCustomer Satisfaction Focus
Tools & Technologies
Networking SolutionsSecurity SolutionsData Center SolutionsCloud Solutions
Industry Keywords
DigitalizationIT TransformationPrivate SectorIndustrial Sector

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Manage and develop strategic industrial-sector clients, excluding the public sector
  • Build sustainable, long-term partnerships
  • Identify new business opportunities and initiate digitalization projects across the entire NTT DATA portfolio
  • Advise clients on networking, security, unified collaboration, data center, infrastructure, and cloud solutions
  • Develop customer-specific solutions in collaboration with specialist teams and present them convincingly to clients
  • Secure new framework agreements and actively drive business development in the private sector
  • Ensure high customer satisfaction and serve as a trusted point of contact throughout the customer relationship
  • Position NTT DATA as a leading partner for digitalization and IT transformation

Requirements

What you’ll need
  • University degree or equivalent professional qualification
  • Sales experience
  • Strong knowledge of customer acquisition, strategic account management, and business development
  • Experience managing and expanding existing customer relationships as well as acquiring new customers
  • Experience managing proposal processes and customer engagements
  • Solid knowledge of at least one of the following technology areas: networking, security, managed services, digital workspace, or data center
  • Confident handling of business KPIs and financial calculations
  • Native-level German proficiency
  • Good command of English
  • Residence in Baden-Württemberg or Bavaria

Benefits

Comp & perks
  • Highly attractive commission model
  • Self-configured company car through a leasing program
  • Ongoing professional development through NTT DATA University, along with numerous internal and external training opportunities
  • Subsidized company pension plan
  • Attractive technology programs
  • Anniversary bonuses
  • Bitkom employee discounts
  • Structured onboarding, including an onboarding event