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Consumer Compliance Lead – Product Advisory, Testing
Nubank. Serve as a primary compliance advisor to Product, Engineering, Operations, Marketing, and other business teams throughout the product lifecycle, from initial design and launch through servicing.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in US consumer compliance, particularly in interpreting and applying federal and state regulations to product development and operational processes. Capable of conducting compliance testing, risk assessments, and developing actionable recommendations to mitigate compliance risks.
Highest-signal resume keywords
US Consumer Compliance ExperienceKnowledge of TILA/Regulation ZKnowledge of ECOA/Regulation BCompliance Testing and MonitoringStrong Writing and Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Regulatory InterpretationCompliance Risk AssessmentControl Design EvaluationData AnalysisCompliance Review Execution
Soft Skills
Sound JudgmentInfluencing DecisionsPrioritizationProblem Solving
Certifications & Qualifications
CRCM
Industry Keywords
Consumer Financial ProtectionDepositsUnsecured LendingEFTA/Regulation EFCRA/Regulation VUDAAP
About the role
Key responsibilities & impact- Serve as a primary compliance advisor to Product, Engineering, Operations, Marketing, and other business teams throughout the product lifecycle, from initial design and launch through servicing.
- Interpret applicable federal and state consumer financial protection requirements and translate them into practical product requirements, controls, and business guidance.
- Review proposed products, features, customer journeys, disclosures, marketing materials, and operational processes to identify compliance risks and recommend workable solutions.
- Assess compliance implications of product and process changes, documenting advice, material risks, and matters requiring escalation.
- Provide effective challenge to business decisions and control designs, resolving concerns and escalating material or unresolved risks.
- Evaluate regulatory developments and enforcement trends and advise business partners on necessary changes.
- Develop and execute risk-based compliance testing and monitoring coverage.
- Lead reviews from scoping through completion, including objectives, test procedures, sample selection, evidence evaluation, and conclusions.
- Assess control design and operating effectiveness, including customer outcomes and business practices.
- Produce findings and reports explaining regulatory concerns, evidence, customer impact, and corrective actions.
- Establish monitoring indicators to identify compliance weaknesses, recurring exceptions, and changes in risk.
- Evaluate remediation plans, track corrective actions, and validate completed remediation.
- Draft and update consumer compliance policies and standards and advise on procedures.
- Contribute to compliance risk assessments and management reporting.
- Advise on issue assessment, root cause analysis, customer impact, and corrective action.
Requirements
What you’ll need- Substantial experience in US consumer compliance at a bank, financial institution, or fintech, with demonstrated responsibility for both product advisory and compliance testing or monitoring.
- Strong working knowledge of consumer financial protection requirements relevant to deposits and unsecured lending, including TILA/Regulation Z, ECOA/Regulation B, EFTA/Regulation E, TISA/Regulation DD, FCRA/Regulation V, and UDAAP.
- Demonstrated ability to research and interpret regulatory requirements, exercise sound judgment in ambiguous situations, and develop defensible recommendations.
- Hands-on experience designing and executing compliance reviews, evaluating controls, documenting findings, and validating remediation.
- Ability to analyze operational and customer data to identify exceptions, assess customer impact, and support conclusions.
- Strong writing and communication skills, including the ability to explain complex requirements and influence decisions across technical, business, and leadership audiences.
- Proven ability to independently own significant workstreams, establish priorities, and escalate issues appropriately.
- CRCM preferred, but not required.
Benefits
Comp & perks- Opportunity of earning equity at Nu
- Medical Insurance
- Dental and Vision Insurance
- Life Insurance and AD&D
- Extended maternity and paternity leaves
- Nucleo - Our learning platform of courses
- NuLanguage - Our language learning program
- NuCare - Our mental health and wellness assistance program
- 401K
- Saving Plans - Health Saving Account and Flexible Spending Account
- Work-from-home Allowance
- Relocation Assistance Package, if applicable