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Nuvei

Relationship Manager

Nuvei

. Serve as the primary point of contact for a portfolio of high-value clients.

Posted 9/18/2026full-timeSofia • BulgariaMid-LevelSenior💰 €29,000 - €36,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management within the payments or fintech industry, with a strong focus on customer service, sales strategies, and effective communication. Proven ability to build and maintain trusting relationships while addressing client needs and resolving issues promptly.

Highest-signal resume keywords
Client Relationship ManagementPayment Processing KnowledgeSales ExperienceCRM PracticesExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Payment ProcessingDigital PaymentsCard SchemesCRM PracticesSales Strategies
Soft Skills
Problem-Solving AttitudeCustomer-Oriented MindsetTeam CollaborationRelationship BuildingAbility to Manage Multiple Priorities
Certifications & Qualifications
BSc/BA in Business Administration
Industry Keywords
FintechPayments IndustryCustomer ServiceUpsellingCross-Selling

About the role

Key responsibilities & impact
  • Serve as the primary point of contact for a portfolio of high-value clients.
  • Understand clients’ needs and develop plans to address them.
  • Identify key staff in client companies to cultivate profitable relationships.
  • Resolve clients issues quickly and effectively.
  • Forward upselling and perform cross-selling opportunities.
  • Promote high-quality sales, supply and customer service processes.
  • Aim to preserve and developed assigned portfolio of clients.
  • Approach potential customers to establish relationships.
  • Build and preserve trusting relationships with clients.
  • Find ways to outperform competition and maintain the company’s positive image.
  • Work with sales and marketing teams and build rapport with clients.
  • Maintain strong relationships with enterprise clients to boost brand, relationships, and profits long-term.

Requirements

What you’ll need
  • Proven experience as a client’s relationship manager within the payments or fintech industry - Must
  • Knowledge of customer relationship management (CRM) practices.
  • Experience in sales or clients service is preferred.
  • Knowledge of payment processing, digital payments, card schemes, and industry regulations.
  • Problem-solving attitude.
  • Excellent communication skills.
  • Aptitude for fostering positive relationships.
  • Ability to work in a team, manage multiple priorities, and meet tight deadlines.
  • Customer-oriented mindset.
  • BSc/BA in Business Administration or similar field.
  • Excellent written and verbal English.

Benefits

Comp & perks
  • A challenging job in a fast-developing, international company.
  • A friendly work environment where you can thrive and develop your skills.
  • Career advancement possibilities.
  • Competitive remuneration package.
  • Additional Health insurance incl. Dentist.
  • Fully covered MultiSport card.
  • Food vouchers.
  • Employee discounts card.
  • Seminars and conference tickets.
  • Playroom.
  • Other additional perks.