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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong account management and customer support capabilities, with a focus on analytical skills and effective communication. Proficient in MS Excel and adept at collaborating with cross-functional teams to enhance client relationships and drive growth.
Highest-signal resume keywords
Account ManagementCustomer SupportAnalytical SkillsMS ExcelStrong Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Interpersonal SkillsDetail-OrientedProactiveWillingness to Learn
Industry Keywords
PaymentsIGamingClient Activity MonitoringData InsightsNuvei Products
About the role
Key responsibilities & impact- Act as a support contact for assigned clients, assisting senior Relationship Managers with day-to-day operations
- Help monitor client activity and analyze reports to identify trends and growth opportunities
- Assist in preparing presentations, account reviews, and data insights for clients and internal stakeholders
- Learn and maintain a strong understanding of Nuvei products, payment methods, and the gaming industry landscape
- Collaborate with internal teams (Operations, Product, Risk) to ensure smooth execution of client requests
- Participate in client calls, meetings, and periodic business reviews alongside senior team members
Requirements
What you’ll need- 1–2 years of experience in account management, customer support, or similar (experience in payments or iGaming is an advantage but not required)
- Strong communication and interpersonal skills with the ability to build relationships
- Analytical mindset with good MS Excel and reporting skills
- Proactive, detail-oriented, and willing to learn in a fast-paced environment
- Fluent in English; Italian will be considered an asset
Benefits
Comp & perks- Competitive holiday allowance
- Health insurance
- Employee Assistance Program
- Sport membership card
- eVouchers
