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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong expertise in payment gateway operations, merchant onboarding processes, and API testing. Proficient in MySQL, Python, and advanced Excel functionalities to support data analysis and troubleshooting in payment processing environments.
Highest-signal resume keywords
Payment Gateway OperationsMerchant Onboarding ProcessesAPI Testing with PostmanMySQL Querying and Data ValidationPython Scripting for Automation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Payment Gateway ConfigurationTransaction Lifecycle UnderstandingData Analysis with ExcelREST APIs and SOAP Web ServicesFraud Prevention ConfigurationsHTML KnowledgeJSON and XML PayloadsAlternative Payment MethodsTechnical DocumentationTroubleshooting Configuration Issues
Soft Skills
Effective Communication SkillsAttention to DetailAnalytical ThinkingCustomer-Focused ApproachTime Management Skills
Tools & Technologies
PostmanSublime TextMicrosoft ExcelAPI Authentication Methods
Industry Keywords
FintechPayment ProcessingE-CommerceMerchant AcquiringTransaction Flows
Tech Stack
Tools & technologiesMySQLPythonSOAP
About the role
Key responsibilities & impact- Configure, maintain, and troubleshoot merchant production accounts and payment gateway settings
- Set up merchant profiles according to business, banking, and regulatory requirements
- Configure payment methods, acquiring banks, currencies, MCC codes, terminals, and Alternative Payment Methods
- Manage modifications to existing merchant accounts, including profile updates, additional sub-accounts, and account closures
- Validate and test configurations before production deployment
- Investigate and resolve account configuration issues and transaction-related incidents
- Analyze API requests and responses to ensure configuration accuracy and successful transaction processing
- Support onboarding projects and production changes for new and existing merchants
- Collaborate with Operations, Product, Development, Integration, Risk, and Support teams to resolve technical issues
- Maintain documentation and operational procedures related to merchant configurations and payment processing
Requirements
What you’ll need- Strong understanding of payment gateway operations and merchant onboarding processes
- Knowledge of credit cards, debit cards, bank transfers, and Alternative Payment Methods (APMs)
- Understanding of transaction lifecycles, authorizations, captures, pre-authorizations, settlements, and refunds
- Familiarity with 3DS, fraud prevention configurations, and payment routing concepts
- Proficiency with Postman for API testing, validation, troubleshooting, and automation
- Experience with REST APIs and SOAP Web Services
- Strong knowledge of MySQL, including querying, data validation, joins, and troubleshooting configuration-related records
- Working knowledge of Python for scripting, automation, and data analysis
- Advanced Microsoft Excel proficiency, including Pivot Tables, VLOOKUP/XLOOKUP, data analysis, reporting and reconciliation, and advanced formulas
- Basic to intermediate knowledge of HTML
- Experience using Sublime Text or similar code editors
- Ability to read and understand JSON and XML payloads
- Familiarity with API authentication methods and technical documentation
- Experience in fintech, payment processing, e-commerce, or merchant acquiring environments preferred
- Knowledge of payment integrations and troubleshooting transaction flows preferred
- Effective communication skills in English, written and verbal
- Experience working in cross-functional and international teams preferred
- Attention to detail, technical troubleshooting, analytical thinking, customer-focused approach, and time management skills
Benefits
Comp & perks- Medical insurance
- Paid Vacation Time
- Paid Sick Time
- Hybrid working environment
- Equal-opportunity workplace committed to diversity and inclusion