Patient Referral Coordinator

Nuvem

. Schedule specialist appointments for referred patients and confirm details with the patient and specialty office.

Posted 10/13/2026full-timeRemote • United StatesJuniorMid-Level💰 $52,000 - $72,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in scheduling and referral coordination within a healthcare setting, ensuring accurate patient management and compliance with HIPAA regulations. Proficient in managing high volumes of appointments while providing exceptional patient communication and education.

Highest-signal resume keywords

Appointment SchedulingReferral CoordinationEHR ProficiencyBilingual in English and SpanishPatient Communication

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

SchedulingReferral ManagementPatient Management SystemCare CoordinationRecord KeepingAppointment RemindersNo-Show ManagementCancellations HandlingWaitlist ManagementSpecialty Care Workflows

Soft Skills

Strong Communication SkillsService-Oriented MannerOrganizational SkillsPatient EducationCollaboration

Tools & Technologies

EHR SoftwareScheduling SoftwareReferral Management SoftwarePatient Management System

Industry Keywords

FQHCCommunity HealthCare CoordinationHIPAA CompliancePatient Services

About the role

Key responsibilities & impact

Schedule specialist appointments for referred patients and confirm details with the patient and specialty office.
Deliver appointment reminders via phone, text, and other channels to reduce missed visits.
Manage no-shows and cancellations by following up with patients and rescheduling promptly.
Maintain and work waitlists, filling earlier openings as they become available.
Schedule follow-up appointments and confirm patients complete recommended care.
Educate patients on the benefits of using the FQHC’s onsite pharmacy, including care coordination, convenience, and improved access to medications.
Coordinate with specialty care offices to ensure referral documentation, records, and results are shared accurately and on time.
Keep referral and scheduling records current and accurate in the patient management system.
Handle patient information in accordance with HIPAA and NuvemRx compliance policies.
Collaborate with health center teams, specialty offices, and pharmacy staff to coordinate patient care.

Requirements

What you’ll need

2+ years in a healthcare, medical office, pharmacy, or patient services setting; scheduling, referral coordination, or intake experience preferred.
Strong phone and written communication skills with a patient, service-oriented manner.
Comfort with EHR, scheduling, or referral management software and general computer proficiency.
Ability to manage a high volume of appointments and referrals while keeping records accurate and organized.
High school diploma or equivalent.
Experience in an FQHC, community health, or care coordination environment preferred.
Familiarity with specialty care referral workflows preferred.
Bilingual in English and Spanish preferred.

Benefits

Comp & perks

Competitive compensation based on experience
Remote-first work environment
Generous PTO
Medical, dental, and vision coverage
401(k) with company match
Life and disability coverage
Employee Assistance Program
A collaborative, mission-driven team
WFH stipend